Director, Head of Governance and Strategy for Operational Risk

BNY is seeking a Director, Head of Governance and Strategy for the Operational Risk global team to serve as a member of the Operational Risk leadership team, reporting directly to the Chief Operational Risk Officer. This role will help drive the strategic and operating agenda for the second line of defense Operational Risk function. Responsibilities include operational risk governance, risk committee and board-related activities, regulatory engagement coordination, and global business management activities.

The successful candidate will lead the coordination of Operational Risk governance across senior management and risk committee forums, support external engagement activities with regulators and other stakeholders, help shape and execute strategic priorities for the function, and oversee important team administration activities including budgeting, headcount planning, and training.

This is leadership role requires strong judgment, executive communication skills, organizational leadership, and the ability to operate effectively across a complex, global environment.

Key Responsibilities

• Lead governance activities for Operational Risk, including planning, coordination, and execution of materials and deliverables for board and risk committee meetings.
• Coordinate and support regulatory engagement activities, including preparation for meetings and follow-up actions.
• Partner with the Chief Operational Risk Officer and senior leadership team to define and advance strategic priorities for the Operational Risk organization.
• Drive execution against the function's strategic agenda, including tracking key initiatives, milestones, dependencies, and decisions.
• Oversee global team administration for the Operational Risk function, including:
  
  
  
  • Budget management and financial planning
  • Headcount and workforce planning
  • Organization and resource management
  • Training and development coordination
  
  
• Support leadership routines, business reviews, and management reporting for the global Operational Risk organization.
• Ensure strong coordination across stakeholders in Risk, Compliance, Finance, HR, and other corporate functions to enable effective management of the Operational Risk organization.
• Establish and enhance operating rhythms, governance processes, and management disciplines to improve transparency, accountability, and execution.
• Prepare high-quality presentations, briefings, and executive materials for internal and external audiences.
• Identify opportunities to streamline processes and strengthen management information

Qualifications

• Bachelor's degree or equivalent experience required.
• 10-15 years of relevant experience in operational risk, risk management, business management, COO, chief of staff, or governance-related roles within financial services or a similarly regulated environment.
• Excellent written and verbal communication skills, including the ability to prepare materials for executive, board, and regulatory audiences.
• Strong understanding of risk governance, committee management, and regulatory interaction processes.
• Demonstrated ability to operate effectively in a global, matrixed organization and support senior executives.
• Experience with managing budgets, headcount planning, and business management processes.
• Strong project management and execution skills, with the ability to manage multiple priorities and deadlines and drive change.
• High degree of professionalism, discretion, and sound judgment.
• Strong stakeholder management and influencing skills across senior leadership levels.