Remote New

Dynamics365 Administrator

Modern Technology Solutions, Inc.
401(k)
United States
Jun 18, 2026
MTSI is currently seeking to hire a Dynamics365 Administrator to the join the team. This role is 100% remote with the ideal candidate located near a MTSI office in Alexandria, Virginia, Huntsville, Alabama, Dayton, Ohio, or Colorado Springs, Colorado. About the position: The Dynamics365 Administrator will be responsible for the configuration, maintenance, and optimization of the MTSI Microsoft Dynamics365 platform, with a focus on Marketing and Customer Insights Journeys. This role will support relationship management (customer, vendors, partners, accounts, etc) customization, integration using Power Platform tools, and contribute to data visualization efforts using PowerBI. The administrator will collaborate with other developers and cross-functional teams to ensure the Relationship Management system aligns with business needs and supports strategic initiatives. Job responsibilities include: Relationship Management Administration & Customization Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys). Maintain and improve customer-facing Power Pages / Power Apps portals. Customize entities, workflows, forms, and dashboards to meet business requirements. Manage user roles, permissions, and security settings. Monitor system performance and troubleshoot issues. Integration & Reporting Utilize Power Platform tools (Power Automate, Power Apps) for system integration, custom workflow development and automation. Support data integration between Dynamics365 Dataverse and other enterprise systems. Assist teams in developing PowerBI reports and dashboards to support relationship management business intelligence needs. Collaboration & Support Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions. Maintain and abide by corporate relationship management change-management process. Provide training and documentation for end-users. Collaborate with IT and business teams to ensure relationship management alignment with organizational goals and enterprise architecture standards. Required Qualifications: Education and Experience: Bachelor's degree in Information Technology, Computer Science, or related discipline required, Master's degree preferred with 9 years' experience. Required Skills: 2 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM. Demonstrated expertise in API architecture and integration patterns, with the ability to consume, orchestrate, and expose Microsoft Dynamics data across the broader application ecosystem Proficiency in the following CRM modules: Sales, Service, and Marketing. Strong understanding of CRM architecture, integration and customization. Strong knowledge of data integrity best practices. Ability to proactively identify, rectify and prevent quality issues. Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse. Experience with PowerBI and Dynamics365 reporting and data visualization preferred. Working knowledge of CRM application security standards and best practices. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Team Cooperation - maintain positive, cooperative attitude with all employees of MTSI and all customers. Preferred Certifications: Microsoft Dynamics 365 (CRM) Associate certification required, Expert certification preferred. Microsoft Power Platform Developer Associate certification strongly preferred. Required Clearance: Must have the ability to obtain Secret clearance; US Citizenship required. Compensation The pay range for this position is $10,000/year to $180,000/year; however, base pay offered may vary depending on established government contract rates, job-related knowledge, skills, and experience, and other factors. MTSI also offers a full range of medical, financial, and other benefits, dependent on the position offered. This information is provided per the Equal Pay Act. Base pay information is based on market location. Applicants should apply via MTSI's internal or external careers site. #LI-AT1 Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee Owned: We have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year. Great Benefits - Most Full-Time Staff Are Eligible for: Starting PTO accrual of 20 days PTO/year + 10 holidays/year Flexible schedules 6% 401k match with immediate vesting up to $9k annually Semi-annual bonus eligibility (July and December) Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account Up to $10,000 in annual educational reimbursement Other company funded benefits, like life and disability insurance Optional zero deductible Blue Cross/Blue Shield health insurance plan Track Record of Success: We have grown every year since our founding in 1993. Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide. For more information about MTSI, please visit www.mtsi-va.com MTSI embraces nine core values including our first core value of Employees come first. Consistent with our Core Values, we are committed to Equal Opportunity, making decisions without regard to race, color, religion, sex, national origin, age, military/veteran status, disability, or any other characteristics protected by applicable law. MTSI is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants and employees with physical and/or mental disabilities.