Medical Record Assistant

This position is full-time (40 hours/week) Monday-Friday, from 7:00 am: - 4:00pm and will be fully remote in South Carolina after an on-site training period.

What You'll Do:

• Receives new claims, provides status, and routes all claims to appropriate nurse for review.

• Orders all requested medical information using the appropriate system as requested by the nurse. Closes claims and loads any instructions to the processor.

• Receives and date stamps all medical information. May assign image numbers and scans for on-line viewing by nurse.

• Updates information in the appropriate system for all records when requested/received. Assists with priority requests and research.

• Maintains database and appropriate claims system along with various logs.

• Reactivates claims when records are received for claims that were previously closed for records. May image and load information with issue and disposition of claim.

• Prepares routine correspondence and prepares reports to nursing staff and management utilizing various systems and PC applications. Performs workflow duties to include copying, filing, maintaining supplies, distributing/researching mail, responding to telephone inquiries (from members and providers), scheduling of meetings, and other general clerical/administrative functions. Assists with training of new employees and the cross training of workers.

To Qualify for This Position, You'll Need the Following:

• Required Education: High School Diploma or equivalent

• Required Work Experience: 2 years administrative support, insurance related field, or combination of both.

• Required Skills and Abilities: Excellent verbal and written communication skills. Excellent customer service and organizational skills.

• Good judgment and and analytical skills.

• Proficiency in spelling, grammar, punctuation. Ability to handle confidential or sensitive information with discretion.

Our Comprehensive Benefits Package Includes the Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage

• 401k retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Education Assistance

• Service Recognition

• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.