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We're seeking a future team member for the role of Director, Real Estate Client Relationship manager to join our team. This role is located in Pittsburgh, PA / New York. In this role, you'll make an impact in the following ways:
- Partner with internal business stakeholders to assess occupancy needs, translate workforce and space demand requirements into planning recommendations, and align real estate solutions to business objectives.
- Lead client relationship management for occupancy planning initiatives by providing space utilization insights, scenario analysis, and proactive guidance on moves, restacks, and workplace optimization opportunities.
- Serve as the point of contact for senior internal stakeholders and vendors, ensuring service levels, contractual obligations, and employee satisfaction are met.
- Oversee procurement, contracts, vendor relationships, process improvements, complaint resolution, and safety management across multiple service areas and/or locations.
To be successful in this role, we're seeking the following:
- Bachelor's degree or the equivalent combination of education and experience is required.
- 12-15 years of total work experience is preferred, including 3-5 years in management.
- Experience specific to assigned corporate service areas, such as culinary services, food safety certifications, mailroom and production equipment, or AV technology resources, may be required.
- Strong knowledge of corporate services best practices, corporate policy, and service level agreement negotiation is required.
- People Leadership requirement (if applicable) bullet point
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BNY Mellon
Jun 16, 2026