Security Officer Guest Services Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Services Coordinator in Leawood, KS, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access, and support security-related operations through strong communication and professional presence. In this highly visible role, you will help create a positive first impression while using customer service skills, teamwork, and integrity to support daily front desk activity in a caring, reliable, and innovative environment.

Position Type: Full Time

Pay Rate: $16.50 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, managing front desk activity, and supporting security-related protocols at a commercial office location.
• Monitor lobby access, verify visitor credentials, issue guest passes, and maintain visitor logs in alignment with property policies and front desk expectations.
• Respond to incidents, tenant concerns, and critical situations in a calm, problem-solving manner, including contacting building contacts and/or emergency services when appropriate.
• Answer phones, assist with directions and general inquiries, and report unusual activity, maintenance concerns, and/or security-related issues to the appropriate personnel.
• Support daily operations by observing camera systems, coordinating with property management, and documenting routine activities, incidents, and/or after-hours access requests.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.