New

Quality Engineer

Equiliem
medical insurance, dental insurance, life insurance, vision insurance, 401(k)
United States, Virginia, Richmond
May 28, 2026
Job Summary The Electrical Quality Engineer is responsible for ensuring product quality, reliability, and customer satisfaction through detailed analysis, troubleshooting, and continuous improvement initiatives. This role supports electrical safety compliance, investigates customer-returned products, performs root cause analysis, and collaborates cross-functionally with field service teams and quality engineers to implement corrective and preventive actions. The position also involves direct customer interaction, technical support, and participation in projects that improve manufacturing processes and operational efficiency. Job Responsibilities Ensure compliance with electrical safety standards while working on equipment, maintaining a strong commitment to personal and team safety. Collaborate with field service teams and process quality engineers to implement containment and corrective actions in a timely and effective manner. Analyze defective products returned by customers and prepare detailed 8D and analysis reports outlining findings, root causes, and corrective actions. Communicate technical findings, recommendations, and resolutions directly to customers in a professional manner. Travel to customer sites to troubleshoot complaints, provide technical support, collect defective materials, and maintain strong customer relationships. Coordinate with service teams to obtain defective materials for evaluation and analysis. Perform root cause analysis on electrical and electronic product failures to support continuous product and process improvement. Lead and participate in continuous improvement initiatives focused on enhancing product quality, reliability, and operational efficiency. Maintain accurate documentation related to investigations, testing activities, corrective actions, and customer support cases. Demonstrate accountability, integrity, and a commitment to workplace safety in all aspects of the role. Job Requirements Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related technical field. Minimum of 2 years of experience in a manufacturing, quality assurance, or quality control environment. Hands-on experience with transformers, PDUs, STSs, and UPS systems. Strong knowledge of testing, troubleshooting, evaluating, and servicing electrical distribution and control systems. Ability to read and interpret electrical schematics and printed circuit board assembly (PCBA) documentation. Proficiency in using electrical and electronic testing equipment, including power supplies, multimeters, oscilloscopes, and power analyzers. Familiarity with Lean, Six Sigma, PPS, and other continuous improvement methodologies preferred. Knowledge of industry standards including UL1561, NEMA ST-20, IEEE C57.12.01, IEEE C57.12.91, DOE 2016, UL891, and CSA C22.2 is preferred. Experience with Microsoft Power Platform is considered an asset. Strong analytical, problem-solving, communication, and customer service skills. Ability to travel to customer sites as needed. Benefits Health insurance Dental insurance Vision insurance 401(k) About Equiliem Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive. Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services. For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience. Benefits We offer a comprehensive benefits package to our employees, which includes: Medical Insurance Vision & Dental Insurance Life Insurance Matching 401(k) Commuter Benefits Employee Discounts & Rewards Payroll Payment Options Future Communication Consent By applying, you are providing consent for Equiliem to engage with you via phone calls, AI-generated calls, AI-generated text messages, standard text messages, and/or emails to share job opportunities. Consistent with our Privacy Policy, information obtained will not be shared with third parties for marketing or promotional purposes. Message frequency may vary for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel or HELP for assistance. EEO Employer Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or (732) 238-6050.