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Summary Under general direction, responsible for management of the Street Department's maintenance services division, consisting of street maintenance and stormwater maintenance. Complex administrative work encompassing budget administration, contract management, and project management is performed to maintain service delivery standards. The role ensures high quality maintenance and repair services, while supporting daily operations and long-term planning. Pay Range: (Depending on qualifications and experience) Essential Duties and Responsibilities
Plans, prioritizes, and directs assigned staff and other resources to effectively deliver maintenance services Manages all phases for maintenance projects and programs Manages customer service requests to ensure timely completion Develops and manages annual budget for the maintenance services division Prepares cost estimates for equipment, labor and materials for budgetary needs Administers various vendor contracts supporting division functions Frequently visits project work sites for inspection of work progress, quality, and compliance Oversees the department's equipment maintenance and repair functional area Provides technical expertise as required to successfully deliver maintenance and construction projects Collaborates with city staff to develop annual work plans Develops and tracks service delivery indicators and related performance data Responds to customer issues, concerns, and inquiries promptly and professionally May be required to work nights, weekends, and holidays
Knowledge, Skills & Abilities
Knowledge of public works operations and administration for streets and storm water systems Knowledge of project, contract and budget management principles Knowledge of operation and maintenance requirements for vehicles and construction equipment Strong organization skills are essential for success in this position Skill in managing the work of skilled-based and technical staff Skill in operating a personal computer and standard office equipment and software Skill in verbal and written communication The ability to adapt comfortably through complex and varied organizational process, procedural, and people-related dynamics is essential for success in this role. Ability to research and evaluate new service delivery methods and techniques Ability to establish and maintain collaborative relationships Ability to read and interpret contracts and technical documents Ability to work outside of normal work hours including evenings, weekends and on-call as required.
Licenses and Certifications
Physical Requirements / Work Environment The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent works in a typical office environment, relatively free from unpleasant environmental conditions or hazards. Frequent exposure to typical construction site environmental conditions and hazards such as traffic, fumes, dust, adverse weather conditions and moderate noise levels is expected.
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City of Garland
May 27, 2026