Intern - Loan Servicing

"Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!"

About Republic Bank

Republic Bank's values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It's one of the reasons we've been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visit www.republicbank.com.

POSITION PURPOSE AND OBJECTIVES
The Intern position is a planned program providing a student with a meaningful learning experience applicable to the student's field of study. The position will provide structured assignments coupled with appropriate leadership, evaluation, and feedback.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

MINIMUM QUALIFICATIONS
* Active pursuit of a specified degree required.
* Cumulative GPA 2.5 or greater required.
* Willing to work 40 hours during the summer months and up to 24 hours during the fall/spring semesters.
* Demonstrated ability in Word, Excel, and Internet applications.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
* Conduct document research by reviewing customer files, account documentation, and related records to gather information needed to support business processes and respond to inquiries.
* Perform system research across internal banking and operational platforms to locate, verify, and reconcile account information, transaction history, and customer data.
* Enter, update, and maintain data accurately in Microsoft Excel and the core banking system, ensuring completeness, integrity, and timeliness of records.
* Place light outbound calls to insurance companies as needed to confirm coverage details, request documentation, or follow up on outstanding items in a professional and customer-focused manner.
* Download, export, and compile reports from various systems and applications to support daily operations, audits, and management reporting requests.
* Produce and organize photocopies of documents, forms, and correspondence in support of departmental workflows and recordkeeping requirements.
* Prepare outgoing mail, including assembling, addressing, sorting, and processing correspondence and packages in accordance with bank standards and mailing procedures.
* Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
* Model and foster behaviors that support the Bank's values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
* Willingly perform all other duties and projects as assigned.

INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED
* Effective communication (written and verbal) skills.
* Requires a high energy level and strong sense of urgency.
* Good time management and organizational skills.
* Ability to multi-task and be detail oriented.
* Approach tasks with a sense of urgency and adhere to assigned deadlines.
* Always requires discretion and confidentiality in dealing with personnel matters.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.

OTHER REQUIREMENTS
* Travel between Republic Banking facilities may be required including occasional out of town travel.
* Flexible work schedule may include some evenings, weekends and/or overtime.
* Stay abreast of new developments, best practices, and statutory and regulatory changes.

**The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.