Insurance Services Specialist - Orion Building

Location:Orion Building -6630 Orion Drive Fort Myers FL 33912

Department: Outpatient Insurance Services (OIS)

Work Type: Full Time

Shift: Shift 1/8:00:00AM to 4:30:00PM

Minimum to Midpoint Pay Rate:$20.50 - $24.09 / hour

Summary Join Our Team as an Insurance Services Specialist

Outpatient Insurance Services (OIS)

Location: Orion Building 6630 Orion Drive, Fort Myers, FL 33912
Schedule: Full Time | MondayFriday | 8:00 AM 4:30 PM

Why This Role Stands Out

If you have a background in healthcare insurance, authorizations, or benefits verification, this is your opportunity to step into a role where your expertise truly matters. You'll be part of a high-impact team ensuring patients receive timely, accurate insurance supportmaking a real difference in their care journey.

Pay Transparency You Can Count On:

• External candidates will start at $20.50/hour

• We intentionally pay ABOVE market value for this role

• Growth opportunities are structured and performance-based

• Full pay range: $20.50 $24.09/hour

What Youll Do

As an Insurance Services Specialist, youll be the critical link between patients, providers, and insurance carriers. Your day will include:

• Verifying insurance eligibility and benefits with accuracy

• Securing authorizations and referrals for outpatient services

• Reviewing accounts for completeness and compliance

• Communicating clearly with patients and internal teams

• Navigating payer requirements and resolving discrepancies

• Utilizing EMR systems to ensure seamless documentation

What Were Looking For Education

• High School Diploma or Equivalent (Required)

Experience

• Clerical/Administrative Experience Required

• Healthcare Insurance Experience Required

• Epic EMR Experience Preferred

• Customer Service Experience Preferred

Less than 1 year of experience required making this a great opportunity to grow within a healthcare system.

The Ideal Candidate

You thrive in a fast-paced environment, love solving insurance puzzles, and take pride in getting the details right. You bring a strong sense of accountability, professionalism, and patient-first thinking.

Grow With Us

This isnt just a jobits a career pathway. Youll gain valuable experience in healthcare operations, insurance processes, and EMR systems, all while being supported by a collaborative and mission-driven team.

Ready to Make an Impact?

Step into a role where your skills in healthcare insurance are valued, your growth is supported, and your work truly matters.

Apply today and be part of something bigger.

As the first point of access for Lee Health patients, this position completes and assists with Insurance Verification, authorizations, and financial screening to secure maximum reimbursement for the Lee Health System. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication that occurs telephonically. Requires extensive computer knowledge and analytical experience to navigate and interpret the information provided by a multitude of entities. Requires prioritization, detail orientation, organized, flexible while working within high volume work queues. This job requires the ability to understand medical terminology pertinent to obtaining the authorizations needed for services.

Requirements Educational Requirements Degree/Diploma Obtained Program of Study Required/
Preferred and/or
High School Diploma or EquivalentRequired Experience Requirements Minimum Years Required Area of Experience Required/
Preferred and/or



Less than 1 YearClerical/AdministrativeHealthcare InsuranceEpic EMR SystemCustomer ServiceRequiredRequiredPreferredPreferredandandand State of Florida Licensure Requirements Licenses Required/
Preferred and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/
Preferred and/or

Not required

Other Requirements

Requires excellent communication and interpersonal skills, IT/computer proficient, basic math skills, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers