PRN Customer Service Representative - Peds Primary - Travels Locations

Location:LPG Pediatrics at Page Field -4751 S Cleveland Ave Fort Myers FL 33907

Department: HOD HB Peds Primary - Page Field

Work Type: PRN

Shift: Shift 1/7:00:00AM to 7:00:00PM

Minimum to Midpoint Pay Rate:$20.75 - $20.75 / hour

PRN Opportunity Pediatrics Primary Care | Multiple Locations
Flexible. Fast-Paced. Purpose-Driven.

PRN = As Needed.

This means:

• No guaranteed hours or set schedule

• You will be scheduled based on clinic needs each week

• Shifts may vary in days, times, and locations

However in Pediatrics, PRN stays busy.
Due to extremely high patient volume, most PRN Customer Service Representatives:

• Typically work 34 shifts per week

• Have frequent opportunities to pick up shifts

• Gain consistent experience while still maintaining flexibility

Ideal for those who want flexibility with steady opportunities to work

This is a multi-location PRN role. You will not be assigned to just one office.

Candidates must be comfortable traveling to ALL of the following pediatric locations as needed:

• Golisano Pediatrics Cape Coral Hospital

• Golisano Pediatrics Franklin Park

• Golisano Pediatrics Harbor Blvd.

• Golisano Pediatrics Lehigh Acres

• Golisano Pediatrics Page Field

• Golisano Pediatric Primary Care Bimini Square

• Golisano Pediatrics Bayshore Road

Key Takeaway:
You may be scheduled at any of these locations, sometimes with short notice.
Reliable transportation and flexibility to travel are required.

Department: Pediatrics Primary Care
Work Type: PRN (As Needed)
Shift Window: 7:00 AM 7:00 PM (7 days/week)
Pay Rate: $20.75/hour

To support a high-volume pediatric practice, candidates must:

• Be available for weekday, evening, AND weekend shifts

• Have open and flexible availability

• Be ready to support call-outs, vacations, and busy clinic days

Schedules will vary week to week based on patient demand and staffing needs.

• Welcome and assist pediatric patients and families

• Schedule appointments and manage front desk workflow

• Answer phones and respond to patient questions

• Perform check-in/check-out and verify insurance

• Assist with authorizations, referrals, and billing support

• Maintain accurate patient records in the EMR

• Support clinic teams in a fast-paced, team-based environment

Consistent need for shifts due to high patient volume
Flexible scheduling without full-time commitment
Exposure to multiple clinic settings and teams
Meaningful work supporting children and families
Great opportunity to build pediatric experience

• Thrives in a fast-paced, high-volume environment

• Friendly, compassionate, and patient-focused

• Comfortable working with children and families

• Highly flexible and dependable

• Willing and able to travel between locations

• Strong communication and organizational skills

• Prior medical office or customer service experience preferred

Education: High School Diploma or GED (Required)

Experience:

• Less than 1 year clerical/administrative (Required)

• Insurance or customer service experience (Preferred)

Certification:

• BLS (Basic Life Support) within 90 days of hire (may be required sooner depending on location)

Other:

• Strong communication and interpersonal skills

• Computer/EMR proficiency

• Basic math and insurance knowledge helpful

If youre looking for:

• Flexibility with consistent opportunities to work

• A role that keeps you engaged and moving

• The chance to support pediatric patients across multiple clinics

This PRN opportunity offers the best of both worlds.

Apply today and join a team dedicated to caring for children and families across Southwest Florida!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers