New

Behavioral Health Program Coordinator

TEKsystems
$26.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Bakersfield
May 15, 2026
This position reports to the Behavioral Health (BH) Supervisor this position provides support to the Behavioral Health Program by performing a variety of administrative support functions including clerical and outreach and engagement to our eligible and enrolled BH members, BH Provider sites, and our community partner agencies. Essential Duties and Responsibilities: * Assign, process, and track referrals received via provider portal, email, and fax in a timely manner, ensuring accurate documentation and coordination between Behavioral Health (BH), other departments, and network providers * Maintain referral tracking systems, including Transitions of Care (TOC) tools and BH grievances, ensuring proper assignment, follow-up, and documentation * Perform data entry in JIVA and QNXT systems, including uploading approved documents in accordance with departmental workflows and maintaining data accuracy * Conduct outreach and follow-up with providers and members for appointment scheduling, monitoring attendance, and notifying appropriate BH staff of missed appointments * Provide customer service support to members, including sharing resources and responding to inquiries in a timely and professional manner * Prepare, process, and distribute member and provider correspondence (e.g., appointment letters, care plans, education, and resources), including packaging and mailing * Manage and process returned mail related to member communications and ensure proper documentation * Ensure Outcome Reports are prepared and distributed in compliance with CLR requirements * Support provider network adequacy efforts, including maintaining provider capacity reports and conducting outreach to verify services and availability * Coordinate departmental meetings, including scheduling, preparing agendas and materials, sending invitations, arranging logistics (e.g., meals, location), attending meetings, and distributing meeting minutes * Prepare scheduled and ad hoc reports, and assist with data validation, testing, and implementation of new processes or projects * Organize and maintain departmental files, records, and marketing materials inventory * Assist with administrative and operational tasks, including ordering and tracking gift cards, office supplies, mileage reimbursements, and processing invoices in SAGE * Monitor and manage incoming and outgoing faxes, ensuring successful transmission, confirming receipt, and documenting appropriately * Operate standard office equipment, including copiers, scanners, fax machines, and multi-line telephone systems * Demonstrate strong written and verbal communication skills and proficiency in Microsoft Office and other computer systems * Demonstrate proficient skill with management of basic spreadsheets including use of Excel, and data entry * Collaborate effectively within a team environment and support cross-functional coordination * Complete patient satisfaction calls as directed by management * Assist management and team members with special projects and assignments as needed * Adhere to all company policies and procedures * Maintain regular and predictable attendance * Perform other job-related duties as required Employment Standards: Education: Associate's degree from an accredited school or equivalent required. Bachelor's degree preferred. Experience: Two (2) or more years of recent experience in the behavioral health or related healthcare field with a high degree of problem solving and decision making. * Strong telephone and communication skills required. * Preferred experience in a patient centered medical home. Certifications: Typing Certificate required. Job Type & Location This is a Contract to Hire position based out of Bakersfield, CA. Pay and BenefitsThe pay range for this position is $26.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Bakersfield,CA. Application DeadlineThis position is anticipated to close on May 29, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.