Workday Program Manager

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The Workday Technical Program Manager oversees the planning, execution, and delivery of Business Application projects primarily Workday and related applications, ensuring they are completed on time, within budget, and aligned with business goals. This role requires strong project management skills, technical expertise in Workday, and the ability to manage stakeholders, Vendors, and teams effectively.

They will collaborate with Business stakeholders and IT management on business initiatives to maximize the potential of the products and services that Grady owns and advise business on new products and services to support their initiatives and objectives. They will orchestrate implementation and support activities by being the first point of contact for the business.

Major Responsibilities:

• Develop and manage project plans, timelines, budgets, and resource allocation for Workday implementations, optimizations, and upgrades.
• Drive and lead solution development from conception through deployment for all business applications
• Manage changes and releases to Workday systems and processes, ensuring smooth transitions and user adoption.
• Manage third party vendor managed solutions like PureOHS, Vizzia RTLS, Docusign, Smartsheet and other business applications
• Collaborate with HR, Finance, IT, and other stakeholders to elicit requirements, manage expectations, and ensure alignment on project goals.
• Possess a strong understanding of the Workday platform, including HCM, Payroll, Finance and Supply Chian.
• Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals.
• Identify and mitigate project risks, developing contingency plans and escalating issues as needed.
• Utilize Agile methodologies and Scrum practices to facilitate project delivery, including leading ceremonies and coaching teams.
• Provide regular project updates to stakeholders, including progress reports, risk assessments, and budget status.
• Ensure the quality of project deliverables through testing, validation, and adherence to established standards.

Qualifications:

• BA/BS degree in Management of Information Systems, Computer Science, or related fields
• 7 years of Project management and vendor product management experience in a healthcare environment
• Strong analytical skills. Strong bias for action with a demonstrated track record of owning and delivering solutions successfully across cross functional domains
• Broad exposure to multiple products related to healthcare like incident management, nursing systems, tracking systems, Document management, Time management etc.
• Experience in management or technology consulting across the full strategy-to-implementation project lifecycle
• Proven experience in project management, preferably Workday and Vendor managed solutions.
• Strong understanding of Workday platform, including HCM, Payroll, Time Tracking, Finance and Supply Chian.
• Excellent communication, interpersonal, vendor and stakeholder management skills.
• Proficiency in project management methodologies and tools (e.g., Agile, Jira, Smartsheet).
• Ability to work independently, manage multiple projects, and adapt to changing priorities.
• Experience with change management and user training.
• Relevant Certifications such as PMP are a plus.

While this position is remote, we're only able to hire candidates who reside in Georgia, Texas, Tennessee, North Carolina, Florida, South Carolina, Michigan, or Colorado.

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2.Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3.Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5.Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.

• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

• Work-Life Balance: Paid time off, holidays, and family leave benefits.

• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.