Manager, ITS Platform Engineering

Spire is seeking a Manager, ITS Platform Engineering to oversee and provide guidance to a technical pool of resources. This role will lead and develop a highly skilled, cross functional technical staff to implement solutions for critical customer facing applications and end-user groups, with a focus on continuous improvement, quality, and providing a high level of customer-centric service delivery.

We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:

• Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
• Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone's input is welcomed.
• Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.

By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.

• Provide leadership and oversight on all Platform Engineering areas such as Server and Storage hardware, Operating System best practices and management, Virtualization and Containerization, Core Database functions, and Disaster Recovery.
• Oversee diverse pool of technical resources to ensure continuous delivery of work as planned accordingly in the agile kanban teams and as other schedules require.
• Maintain alignment with overall Product vision and roadmap to ensure capacity and resources to support the needs of Spire IT teams.
• Close knowledge gaps and build highly skilled resource pools to support core technology solutions by enabling training and building strategic development plans.
• Maintain collaborative partnership with leaders, as well as peers, to ensure timely resolution of pending issues, team performance is monitored, and objectives are realized.
• Partner effectively with Product Owners and Scrum Masters to isolate any team level performance concerns, create remediation plans, and attend team ceremonies as needed to stay connected.
• Set measurable performance objectives annually with a focus on career pathing and opportunities for individuals.
• Lead by example, provide motivation to team members, and instill accountability.
• Provide ample support as needed to ensure tools and resources are provided to team to be successful.
• Participate and lead direct reports in developing and maintaining a roadmap for the technologies and solutions owned by this team.
• Participate in the annual budgeting process for the Platform and Database Engineering team.
• Respond timely to requests for information or action items from leadership team, peers and team members.

• Ability to coach, teach and mentor.
• Demonstrate servant leader mindset.
• Deep understanding of Agile values and principles and the ability to translate that knowledge to practice.
• Understand and operate within lean budget guardrails.
• Foster psychological safety in individual teams, as well as across entire ITS organization.
• Believes in a non-hierarchical culture of collaboration, transparency, and trust across the team.
• Foster an environment of continuous learning, adherence to process and progress.
• Understand gaps and application team needs to enable team members to support continuous delivery of new enhancements.
• Solid understanding of software development life cycles.
• Strong analytical, planning, and organizational skills.
• Strong written and verbal communication skills.

• Direct supervision of team of engineers across a variety of core platform technologies

• Bachelor's degree in related field or extensive similar work experience (5+ years), required

Certificates, licenses, registrations:

• SAFe certification(s) preferred
• Microsoft certification(s) (active or expired) preferred
• RedHat certification(s) (active or expired) preferred

• 5+ years' experience working on cross-functional, cross-geographical integrated systems and projects, required.
• 5-8 years of progressive work experience playing an active role in technology delivery and/or business analysis, required.
• Minimum 5 years in people leadership position, directly or indirectly, required.
• Familiarity with Scaled Agile Framework (SAFe) and other Agile methodologies.
• Analytical, critical thinking and problem-solving skills.
• Experience working collaboratively with technical, development and Product Management teams.
• Working knowledge of virtualization and containerization, public cloud, Windows and Linux Operating Systems, automation, and database technologies with a focus on resiliency and disaster recovery.

• Hybrid Remote/Office environment
• Work performed primarily during business hours, with off-hours support required at times
• Some Travel may be required as ITS and teams are disparate across locations

Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity Employer.

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual's race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.