Clinical Case Coordinator

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as a Clinical Case Coordinator.

In this role, the successful candidate will be responsible for working with staff, supervisors, managers, house staff, pathologists and clinicians to facilitate oversight of clinical case management for the molecular, laboratory. This position will oversee and manage clinical case coordination and establish and modify efficient workflows for the department. This individual, with guidance from the laboratory manager and director, will be responsible for developing and maintaining a resolution process and error reporting infrastructure for the department. This individual will also work with GC2 to facilitate communication and workflow resolution as it relates to the clinical management of the referred GC2 molecular cases.

Job Responsibilities:

Troubleshoots, identifies, and facilitates resolution of clinical cases. Triages incoming cases, orders, and specimens.Resolves inter-laboratory, and inter-departmental level issues as applicable.

Ensures all pending cases are tracked and maintained through the laboratory. Monitors confirmatory testing status.

Communicates with ordering clinicians regarding insufficient samples, repeats, delayed reporting, etc. Addresses and monitors delayed reporting.

Serves as a Liaison between GC2 and the NYU Molecular laboratory. Responsible for daily monitoring and communication with partnered institution (GC2/Rochester/etc.) Reconciles and updates the shared case tracking system and wet lab operations queue. Identifies incoming samples as novel or recurrent.

Responsible for managing outside/referred molecular cases

Minimum Qualifications:

• Bachelor's Degree in biological sciences from an accredited college or university with three years of clinical laboratory experience, or a Master's Degree in biological sciences from an accredited college or university with one year of clinical laboratory experience.

Preferred Qualifications:

• MS in biological sciences preferred.
• 4 years clinical laboratory experience.
• Molecular lab experience preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $70,481.61 - $121,580.64 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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