EEG Technologist

The Electroencephalographic Technologist (EEG Tech), under direction from the Supervisor and according to lab protocols, will participate as an integral member of the Neurodiagnostic Services department by performing routine, specialized and complex Neurodiagnostic procedures to include: EEGs, ambulatory studies, Phase I Video EEG in the Epilepsy Monitoring Unit (EMU), Long Term (LTM), live patient EEG monitoring, and other specialized procedures in both inpatient and outpatient settings, including nursing floors, intensive care units, operating rooms and other specialized locations. The EEG Tech will ensure electrode and technical integrity and quality of all Neurodiagnostic procedures performed. Accurate results provide the physician with valuable information to diagnose and treat neurological conditions/disorders. The EEG Tech may participate in departmental and organizational programs, including performance improvement activities, in-services, and staff development activities.

This position works a variable schedule of four (4) 10-hour shifts per week, with working hours between 7:00 a.m. to 10:00 p.m. The role requires flexibility to provide coverage across multiple UCSF campuses, including Stanyan, Hyde, and Parnassus.

DUTIES & ESSENTIAL JOB FUNCTIONS

Identify the functions or tasks that employees in the job perform. The essential functions should state the purpose of the work and the results to be accomplished, rather than how the function is performed. Of the tasks listed, what percentage of time is devoted to each? The more time employees spend on a function, the more likely it is that the function is essential. Generally, include those functions that account for 10% or more of the work, i.e., key items that contribute significantly to the achievement of the job. The functions should add up to 100%.

REQUIRED QUALIFICATIONS

* This position requires flexibility to orient and work at all UCSF Medical Center locations.
* High school graduate or GED.
* Graduate from an accredited training program in Neurodiagnostics or a combination of education and experience.
* Obtain ABRET R. EEG T. credential within two years of hire date
* Demonstrated competency in performing EEGs as well as in one or modalities such as LTM, EMU etc.
* Prior experience working with an interdisciplinary health provider team.
* Ability to communicate effectively in English, both orally and in writing.
* Possession of good interpersonal skills in dealing with patients, family, caregivers, physicians, and clinical staff.
* Proficient in computer skills including Word, Excel, and online communication.
* Possession of good time management, problem solving and self-initiation skills.
* Ability to work variable shifts and days.
* Demonstrates ability to be an independent, motivated self-starter.

PREFERRED QUALIFICATION
* One year of experience as an EEG Technologist
* Prior experience working in an academic medical center's Epilepsy Monitoring Unit
* Knowledge of basic medical terminology
* Experience with computerized Neurodiagnostic equipment
* Proficient with EMRs (EPIC)

LIVING PRIDE STANDARDS

Service Excellence

• Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

• Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

• Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

• Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

• Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

• Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

• Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

• Picks up and disposes of any litter found throughout entire facility.

• Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

• Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

• Protects the physical environment and equipment from damage and theft.

REQUIRED QUALIFICATIONS

* This position requires flexibility to orient and work at all UCSF Medical Center locations.
* High school graduate or GED.
* Graduate from an accredited training program in Neurodiagnostics or a combination of education and experience.
* Obtain ABRET R. EEG T. credential within two years of hire date
* Demonstrated competency in performing EEGs as well as in one or modalities such as LTM, EMU etc.
* Prior experience working with an interdisciplinary health provider team.
* Ability to communicate effectively in English, both orally and in writing.
* Possession of good interpersonal skills in dealing with patients, family, caregivers, physicians, and clinical staff.
* Proficient in computer skills including Word, Excel, and online communication.
* Possession of good time management, problem solving and self-initiation skills.
* Ability to work variable shifts and days.
* Demonstrates ability to be an independent, motivated self-starter.

PREFERRED QUALIFICATION
* One year of experience as an EEG Technologist
* Prior experience working in an academic medical center's Epilepsy Monitoring Unit
* Knowledge of basic medical terminology
* Experience with computerized Neurodiagnostic equipment
* Proficient with EMRs (EPIC)

LIVING PRIDE STANDARDS

Service Excellence

• Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

• Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

• Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

• Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

• Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

• Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

• Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

• Picks up and disposes of any litter found throughout entire facility.

• Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

• Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

• Protects the physical environment and equipment from damage and theft.