Server Administrator

About Arcwood

Every advancement-from the products we use to the medicines and technologies we depend on-creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

Our Values

We move forward together, one team with a shared purpose, counting on each other every day. Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better - advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together - with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values - lead with safety, solving problems creatively, and owning our work together - the result is clear: we deliver exceptional value for our customers.

We've reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers' evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Server Administrator As the Server Administrator you will be part of a team that helps support and enhance Arcwood's IT infrastructure. This role will maintain responsibility for our cloud tenants, virtual servers, vendor appliances, and core infrastructure services while contributing to initiatives for system reliability, security and performance.

• Prioritizes health and safety by adhering to policies, processes, and consistently maintaining safe practices
• Effectively prioritizes and resolves Service Requests, Incidents, and Change Tickets to support operations and personnel
• Provides support to the Service Desk by supporting Linux server-related issues including performance, storage, networking and services
• Adheres to change control practices to minimize impacts and support operations
• Ensures cloud tenants, virtual servers, vendor appliances and core infrastructure services are optimally operational with minimal disruption to business operations
• Manages backup, restore validation, and disaster recovery operations for Linux systems (snapshots, file-level restore, and recovery testing)
• Supports Linux workloads in cloud environments (AWS/Azure/GCP), including IAM basics, networking and VM lifecycle operations
• Completes Linux hardening (CIS benchmarks), patching, least-privilege access and vulnerability remediation to support security and compliance
• Adheres to, and creates updates for, process documentation as needed to ensure alignment across internal practices
• Participates in or leads specialty projects in parallel with normal tasks and responsibilities
• Provides Tier 3 server troubleshooting and support, including on-call rotation, and after-hours support
• Maintains the ability to travel occasionally as needed up to 20%
• Maintains the ability to work from an Arcwood office 4 days per week and remotely 1 day per week
• Takes on additional duties as assigned to support the team and organization

• 5+ years of administration/support experience with enterprise Linux (RHEL/Rocky/Ubuntu) servers in on-premises and virtualized environments (required) -OR-
• In lieu of degree, 10+ years administration/support experience with enterprise Linux (RHEL/Rocky/Ubuntu) servers in on-premises and virtualized environments (required)
• Experience in the administration of Linux service and OS components including system, journald, package management, yum/dnf/apt, kernel and filesystem basics (required)
• Experience deploying, configuring, and managing virtual machines (VMware and/or KVM), with an emphasis on Linux guest performance, storage and networking (required)
• Experience in deployment and configuration of monitoring/logging (e.g. Prometheus/node_exporter, Grafana, ELK/Opensearch) and alerting workflows (required)