Senior Director, IT Business Relations - Commercial & Corporate Functions

About Arcwood

Every advancement-from the products we use to the medicines and technologies we depend on-creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

Our Values

We move forward together, one team with a shared purpose, counting on each other every day. Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better - advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together - with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values - lead with safety, solving problems creatively, and owning our work together - the result is clear: we deliver exceptional value for our customers.

We've reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers' evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Senior Director, IT Business Relations - Commercial & Corporate Functions As the Senior Director, IT Business Relations you will act as the strategic interface between the IT organization and Commercial and Corporate teams across Arcwood. This role is responsible for identifying and delivering technology solutions that enable revenue growth, operational scalability, regulatory compliance and enterprise efficiency. By building trusted relationships across Commercial and Corporate functions, this role ensures IT investments are tightly aligned to business strategy, measurable outcomes and long-term digital transformation.

Ideal candidates will have strong business acumen, deep experience translating functional strategies into technology roadmaps and a proven ability to lead cross-functional teams and complex initiatives across a diverse application and data landscape.

Strategic Leadership

• Collaborates with Commercial and Corporate teams to gather requirements, design solutions, and implement system enhancements; translates business requirements into IT project scope and roadmaps
• Leads the planning and implementation of IT projects (including M&A integrations) that support Commercial and Corporate functions
• Shapes demand management, intake, and prioritization processes to ensure focus on highest-value initiatives
• Leads a team of specialized application delivery professionals and developers to support Arcwood teams across Commercial, Corporate Functions and Service Delivery
• Evaluates, recommends, and champions emerging technologies and process innovations to improve revenue enablement, decision-making and enterprise productivity

Project Management

• Ensures the on-time, on-budget, and high-quality delivery of IT initiatives
• Identifies and resolves risks, dependencies, and resource constraints
• Collaborates with IT architecture, security, and development teams to ensure solutions meet enterprise standards

Data Analysis & Compliance

• Collaborates with Commercial and Corporate teams and data analytics groups to improve visibility into commercial performance, financial outcomes, workforce metrics and enterprise KPIs
• Supports the implementation of dashboards, BI tools, and predictive analytics through key partnerships with Arcwood's Data team
• Ensures systems and data practices comply with applicable regulatory, financial, privacy and security requirements
• Participates in IT governance, budgeting and investment planning for Commercial and Corporate initiatives

System Upgrades & Maintenance

• Supports team in completing system configuration, testing, and deployment of updates, patches and new features
• Provides guidance and mentorship to team members in resolving system issues, ensuring minimal disruption to business operations
• Ensures solutions are well-documented, supportable, and aligned with long-term enterprise strategy
• Leads system upgrades, migrations and integrations with third-party applications
• Champions process optimization and change management to drive adoption and maximize return on IT investments
• Takes on additional duties as assigned to support the team and organization

• 10+ years of experience in IT management; 3+ years closely supporting Commercial and/or Corporate functions (required)
• Experience selecting third party providers and working with them to deliver initiatives on time and on budget (required)
• Previous experience working within project management methodologies such as Agile or Waterfall (preferred)