New

Field Service Technician (Smart Hands)

Spectraforce Technologies
United States, California, Los Angeles
Apr 16, 2026
Overview We are seeking experienced Field Service Technician (Smart Hands) to support ongoing network infrastructure upgrades at USC. This role focuses on hands-on installation and support of network switches as part of a large-scale Device-as-a-Service (DaaS) initiative. Work is primarily onsite across multiple USC campus locations and will require flexibility for off-hours scheduling. This is an active, high-priority need with work expected to continue through the end of the year. Key Responsibilities Perform switch installations and cutovers in a campus environment Provide Smart Hands support for network deployment activities Assist with cable management and physical equipment setup Conduct basic site assessments as needed Work alongside a second technician on installation jobs (2-person teams) Execute tasks with a focus on accuracy, speed, and minimal disruption to operations Required Qualifications 3-5 years of experience in field service, network installation, or Smart Hands support Hands-on experience with: Network switch installations Cable management Onsite IT hardware support Ability to follow structured deployment instructions with minimal supervision Reliable transportation and ability to travel between USC campus sites Strong punctuality and dependability Preferred Qualifications IT/network certifications (CompTIA Network+, Cisco, etc.) - not required Prior experience in higher education or large campus environments Experience supporting high-volume network deployments Schedule & Availability Must be highly flexible with scheduling Work occurs primarily outside standard business hours, including: Evenings Overnight shifts Early mornings (as early as 5-6 AM) Schedule designed to avoid disruption to USC operations Additional Details Role supports ongoing network modernization efforts (switches + APs) High-volume switch cutover work expected throughout the year