Regulatory Compliance Auditor

Job Title:

Location:

What you'll do:

• Perform regulatory compliance audits and quality control reviews of mortgage servicing activities, including but not limited to payment processing, escrow administration, collections, loss mitigation, foreclosure, bankruptcy, claims, servicing transfers, ARM adjustments, and payoffs.
• Evaluate compliance with applicable laws and regulations (eg., RESPA, FDCPA, ECOA, TCPA, SCRA).
• Review recorded customer service and collections calls for compliance with federal and state regulations.
• Identify discrepancies and opportunities for process improvement through analysis of audit findings, management reports, and discussions with servicers.
• Alert appropriate management levels and internal departments to problems identified during routine quality control reviews. Follows through on all actionable items to ensure full and timely resolution is completed by the responsible parties.
• Prepare and submit various weekly and monthly reports for management review. Compile and categorize data used for monthly operational metrics.
• Prepare audit findings reports for use internally as well as to communicate any findings to Sub-servicers.
• Prepare other special reports as required.
• Ability to navigate through various mortgage servicing systems such as MSP, MortgageServ, LoanServ, SBO, etc.
• Create effective quality control and auditing policies and procedures as needed.
• Evaluate servicer performance using a variety of tools such as scorecards, servicer management reports, and findings trend analysis.

What you'll need:

• 2+ years of related experience in Regulatory Compliance, Risk Management, Internal Audit or similar field.
• High school diploma required; Bachelor's degree in related field preferred.
• Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate understanding of MS Office.
• Intermediate ability to foster and build relationships to achieve a common goal.
• Intermediate speaking and writing communication skills.

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation