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Medical Assistant, Orthopedics Sports Medicine

Cooley Dickinson Medical Group
United States, Massachusetts, Hatfield
4 West Street (Show on map)
Apr 16, 2026
We are seeking a full-time, 40-hour Medical Assistant to support our Orthopedics and Sports Medicine office at our West Hatfield location (4 West Street, West Hatfield, MA 01088) onsite Monday through Friday. We are open to this Medical Assistant working either 8:00 am to 4:30 pm or 8:30 am to 5:00 pm. As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. Our Medical Assistants work 1 to 1 with their assigned provider. Responsibilities: - Escorts patients to the exam rooms and take vital signs. Cleans and restocks exam rooms. - Performs a variety of patient care procedures within the Medical Assistant (MA) scope of practice, including but not limited to: EKG's and point of care testing. - Maintains the strictest confidentiality of any and all patient records including but not limited to treatment, diagnosis, history, medication, and financial status. Assisting with: - Sends in electronic prescriptions for patients that have been instructed by providers, medical authorization and medical reconciliation - Communicates with patients regarding laboratory, imaging results and prescription instructions per practice protocol. - Coordinates pre-visit preparations including addressing the special needs of patients (i.e. comfort measures, communication, and other appropriate issues), ensuring relevant labs and tests are scheduled and completed prior to office visit, organization of electronic charts, etc. - Provides assistance to providers with office procedures Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.