Patient Access Coordinator

Job: Patient Access Coordinator

Location: Philadelphia, PA 19104
Duration: 5+ months Contract

Job Description:

The Access Coordinator will contribute to the overall patient satisfaction by delivering exceptional customer service to patients, families, caregivers, providers and the community during every interaction.

The scheduling duties will involve coordinating and scheduling outpatient appointments and procedures for up to three (3) of the less complex divisions.

Essential Functions:

• This position performs a variety of patient care activities, including accurate appointment scheduling and pre-registration to achieve first contact resolution and optimize patient flow.
• Collaborates with physician offices and clinical departments to coordinate services, prepare patients for their visit, and maintain all support processes.

Required Skills & Experience:

• Strong customer service experience.
• Possesses strong verbal communication skills including good voice quality, good diction and articulation.
• Demonstrates professional interpersonal skills, uses independent thinking and displays courtesy throughout the delivery of care.
• Experience with patient registration in EPIC
• Appointment scheduling experience
• Knowledge of insurance processes
• Hospital or healthcare background

Preferred Skills & Experience:

• Advanced scheduling/registration experience.
• Medical insurance experience.
• Call center experience.
• Knowledge terminology used by insurance and managed care health plans.
• Knowledge of functions and relationships within a hospital environment.

Required Education:

High School Diploma / GED.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.