QA Analyst

QA Analyst

Tester II - Software Testing

Costa Rica - Remote

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at UST.com.

You Are:

UST is searching for a QA Analyst. The resource will be responsible for validating processes and data included in SaaS.

The opportunity:

* Analyze functional and technical requirements to define test scenarios.

* Design, document, and execute test cases according to acceptance criteria.

* Execute functional, regression, and integration tests.

* Manage defects with proper documentation, tracking, and closure.

* Ensure traceability between user stories, test cases, and defects.

* Coordinate with development, business, and vendor teams throughout the testing cycle.

* Participate in QA and UAT activities according to the defined process.

* Identify risks that could affect the achievement of project objectives/goals.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

* 3 to 5 years of experience as a QA Analyst.

* Strong theoretical foundation in testing best practices (ISTQB) - certification preferred.

* Mastery of formal QA processes (full testing lifecycle).

* Experience with Agile/Scrum methodologies.

* Proficiency in Jira and Confluence for testing, defect detection, and documentation.

* Solid experience with APIs and manual QA processes.

* Foundations in performance and automation (Selenium, REST Assured, Java).

* Experience in functional testing of enterprise solutions, preferably on SaaS platforms Required soft skills:

* Excellent oral and written communication skills (essential).

* Teamwork.

* Results-oriented.

* Analytical and critical thinking.

* High adaptability to changing environments.

* Time management and prioritization.

* Attention to detail.

* Ability to handle pressure in critical environments. Additional notes:

* The candidate must be highly adaptable.

* Previous experience implementing SaaS enterprise systems is a plus.

* Ability to proactively identify and escalate risks.

Benefits

Employees receive eleven (11) paid holidays, two (2) weeks of paid vacation per year, and are eligible for health, dental, disability and life insurance.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

An Equal Opportunity Workplace, Free of Discrimination and Harassment

At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.

Un lugar de trabajo con igualdad de oportunidades y libre de discriminacion y acoso

En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminacion y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los meritos y las necesidades del negocio. Estamos comprometidos a seguir practicas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religion, discapacidad, genero, origen nacional, orientacion sexual, identidad de genero, expresion de genero, edad, informacion genetica, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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automation testing,qa analysis,agile,selenium,confluence