New

Administrative Support

TEKsystems
$23.00 / hr
life insurance, sick time, 401(k), retirement plan

Apr 16, 2026
Description The Administrative Assistant provides highlevel internal and customer-facing support across Customer Service, Sales, Dispatch, and Operations. This role plays a key part in ensuring accurate service information, smooth administrative processes, and a positive customer experience. Key Responsibilities * Serve as a primary internal resource for informational requests, service issue troubleshooting, and crossdepartment coordination * Support Customer Service and Sales teams by verifying, reporting, and tracking complaint data for commercial and residential customers * Prepare and process service request updates related to transactional addon sales for existing customers * Assist with planning, documenting, and improving administrative workflows and department processes * Respond to occasional customer inquiries regarding recycling, waste hauling, and processing services * Maintain and continuously update a working knowledge of company services, offerings, and internal procedures * Perform other related administrative duties as assigned Qualifications * Critical thinker with strong problemsolving skills and a solutionsoriented mindset * Prior experience in an administrative, customer service, or office support role (any industry) * Comfortable using common business software (email, calendars, word processing, spreadsheets) * Strong attention to detail with the ability to prioritize and manage multiple tasks * Professional, positive, and customerfocused demeanor * Excellent written and verbal communication skills Required Skills & Experience * 1+ year of customer service experience (retail, hospitality, restaurant, or property management experience welcome) * Empathetic communicator who is also actionoriented * Proficiency with Microsoft Office, especially Outlook (Excel training available) * Typing speed of at least 45 WPM * Strong critical thinking and decisionmaking abilities Preferred Qualifications * Previous office or administrative experience * Experience using CRM or customer management systems * Comfort handling challenging or escalated customer interactions Job Type & Location This is a Contract to Hire position based out of MONONA, WI. Pay and BenefitsThe pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in MONONA,WI. Application DeadlineThis position is anticipated to close on Apr 29, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.