New

Domestic Agent I

AIT Worldwide Logistics, INC.

United States, Illinois, Itasca

2 Pierce Place (Show on map)

Apr 16, 2026

Domestic Agent I

ID de empleo

2026-6606

Categoria

Operaciones

Tipo de Posicion

Regular a tiempo completo

Introduccion

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Resumen

The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.

Responsabilidades

Quoting, tracking and tracing domestic freight shipments moving via air/ground on a daily basis. Track overhead shipments daily and route accordingly

Route freight shipments across multiple transportation modes and services based upon client requests
Proactively communicate with clients regarding status of freight
Communicate with vendors/suppliers regarding shipment dispatch, routing and rates
Ensure paperwork, labeling and scanning for accuracy
Manage daily on-time and defect codes, carrier re-weights and insure all masters rated
Work with US and MX brokers on customs processes.Operate - trans border function from US - MX - US..Plan with carriers out bound and in bound transfers, pre loading, loading.
Assist local sales and domestic offices with air/ground freight issues
Assist in compiling customer specific key performance indicator (KPI) reports on a weekly/monthly basis as needed
Understand the requirements/expectations of handling shipments of consequence - NFO, high-value, date/time specific, etc.
Responsible for processing monthly inventory
Network with corresponding departments to ensure files are billed and posted prior to end of month
Continuous learning through required compliance training and certifications of software and/or regulations.
Performs other duties as assigned
Complies with all policies and standards

Calificaciones

Education
* High School Degree or equivalent (Required) and

* High School Diploma or GED (Preferred)

Experience
* less than 1 year (Required) and

* 3+ years (Preferred) and

* SAP, AS400 experience is (Preferred)

Knowledge, Skills, and Abilities

* General Computer Skills Low

* Basic knowledge of IATA and TSA regulation Low

* IATA and TSA regulations Low