Fraud Mitigation Manager

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.

Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 351,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.

Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to:

Investing in You:

• Educational Assistance, encompassing books, lab fees, registration costs, and more.
• Support for Student Loan Repayment.
• Abundant Career Growth Opportunities.

Time Off That Matters:

• Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
• Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
• Paid Sick Time for all team members.

Financial Security:

• Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
• Company-covered short- and long-term disability insurance.
• Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
• Flexible Health Care and Dependent Care benefits.

Job Summary:

Leads a high impact team responsible for successfully overseeing, implementing, administering, and ensuring compliance with both the Credit Union's Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and Office of Foreign Assets Control (OFAC) program and Fraud Risk Program. Evaluates, tests, and monitors the Credit Union's compliance with applicable policies, procedures, and rules and regulations. Serves as the Bank Secrecy Act Officer for the credit union.

Essential Functions, Duties, and Responsibilities:

• Manages all facets of the Credit Union's BSA program: ensures that all policies and procedures are relevant and complete; self-assesses program's success by conducting risk assessments; addresses compliance risk and concerns; maintains compliance with all applicable state and federal laws & regulations; prepares and files SARs and CTRs with appropriate government agencies, when applicable; ensures thorough OFAC monitoring for all applicable transactions and name records within the database; etc.
• Serves as the primary contact for regulatory agencies and auditors on BSA related issues for examinations and audits. Participates in, and responds to, exam and audit concerns and oversees corrective action of all related compliance deficiencies or violations. Responsible for operational regulatory compliance with the Bank Secrecy Act/Anti-Money Laundering, U.S. Patriot Act, and OFAC.
• Maximizes direct report's productivity, efficiency, and career potential including directing job assignments, monitoring staff performance, coaching, counseling, training, and alignment with the Langley's vision and values.
• Establishes and oversees the Credit Union's Know-Your-Customer/Member Identification Program (KYC/MIP) and related Member due diligence and enhanced due diligence processes. Performs ongoing enhanced due diligence monitoring of Member relationships including transactional analysis for Members that pose a higher risk to the Credit Union.
• Conducts suspicious activity reviews, reconciliation, and reporting for any assigned cases or referrals received from branch staff. These reviews require the use of various tools including Verafin, internet sites, and other applicable resources as they become available.
• Ensures Management is informed of changes to laws and regulations, as well as compliance activities including an evaluation of its relative risk exposure related to BSA compliance. Prepares various reports for Management and/or Board of Directors.
• Develops, monitors, analyzes, tracks, and reports on fraud risk strategies for the purpose of fraud detection and prevention, while ensuring an exceptional Member experience, every time.
• Creates training materials and conducts staff training for identifying red flags to assist with fraud mitigation and prevention.
• Analyzes physical security needs and requirements; Identify opportunities; Develop procedures and programs specifically designed to address physical security requirements. Implements best practices to ensure optimal security systems and processes.
• Conducts accurate, thorough, and objective investigation of alleged or of suspected violations of laws, fraud, or failure to comply with regulations or with policies of the credit union; analyze results of investigations and present findings, recommendations, and resolution. Represent the credit union, as a custodian of record in both civil and criminal proceedings.
• Oversees continual protection of confidential information related to all transactions/information regarding the internal operations of the credit union maintaining strict confidential oversight and releases such information only to authorized personnel.

Qualifications:

• Bachelor's Degree in criminal justice, business, or related field or equivalent combination of working experience/education required.
• Bank Secrecy Act compliance certification or ability to achieve within twelve months required.
• Five years of experience in Bank Secrecy Act compliance within a financial institution preferred.
• Three years of experience in fraud detection and prevention preferred.

Our Keys to Success:

• Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
• Langley Ambassador - Demonstrates a passion for Langley's vision, encouraging diversity, equity and inclusion while considering Langley's values when making decisions and taking accountability for delivering results.
• Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
• Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
• Continuous Learner - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions, duties, and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands including fingers to operate standard office equipment such as a mouse and keyboard, as well as see, speak, and hear. The employee is occasionally required to stand and walk.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a climate-controlled office environment where the noise level is typically quiet to moderate.

This job description is not designed to cover or contain a comprehensive listing of functions, duties or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.

We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!