Communications & Marketing Manager -Otolaryngology - 139271

The Department of Otolaryngology - Head & Neck Surgery is an independent academic department within UC San Diego School of Medicine dedicated to excellence in clinical care, research, and education. The department provides comprehensive subspecialty care across the spectrum of ear, nose, throat, and head & neck conditions and supports robust residency and fellowship training programs.

As a growing department with a focus on strengthening regional and national recognition, the department is committed to building a cohesive communications, marketing, and storytelling infrastructure to elevate its clinical, research, and academic missions.

Under the general direction of the Department Chair and Department Administrator, the Communications & Marketing Manager independently oversees a comprehensive communications and marketing program for the Department of Otolaryngology - Head & Neck Surgery.

The communications program includes written, visual, digital, and electronic communications. The incumbent collaborates with departmental leadership to develop and execute organizational communication and branding strategies and designs and implements information campaigns aligned with departmental priorities.

In addition, the incumbent provides executive communications and limited administrative coordination support to the Department Chair, including preparation of executive-level communications materials.

This position has a dotted reporting line to the School of Medicine communications director and collaborates with closely with Health Sciences and health system communications professionals to determine the best methodologies to reach key internal and external audiences on the department's education and research initiatives.

This position requires independent judgment, creativity, discretion, political acumen, and strong organizational skills in a fast-paced academic medical environment.

• Nine (9) years of related experience, education/training, OR a Bachelor's degree in communications, marketing, journalism, public relations, health care administration, or related field plus Five (5) years of related experience/training.

• Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.

• Solid written, verbal, and interpersonal communication skills with demonstrated excellence in writing and editing, active listening and political acumen skills.

• Knowledge and understanding of technical applications to effectively direct technical staff, or personally perform technical work, including design concepts, various media, and applications. Thorough technical skills in computer applications for web production, image handling, publishing and design, illustration, presentation preparation, animation, web interaction, and/or other state-of-the-art web communication capabilities.

• Solid written, verbal, and interpersonal communication skills with demonstrated excellence in writing and editing, active listening and political acumen skills.

• Strong interviewing and storytelling skills. Ability to synthesize complex information into clear, compelling narratives.

• Knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and / or broad general audiences. Experience creating high quality, compelling content to help generate visibility for executive leadership, their initiatives and events.

• Solid written, verbal, interpersonal communications, active listening and political acumen skills. Ability to communicate effectively one-on-one or in group settings. Proven ability and experience to write copy and edit for accuracy and style. Working knowledge of proper English grammar, spelling, punctuation, sentence construction and effective journalistic style. Ability to write for executive leadership. Ability to write for a variety of audiences, particularly internal university audiences, especially academic and staff employees.

• Solid skills to create, develop and implement long- and short-term strategic communications plans.

• Demonstrated ability to manage multiple projects in a dynamic environment.

• Knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target audience. Ability to provide executive-level communications support.

• Strong knowledge of website content management systems and social media platforms.

• Ability to evaluate effectiveness of communications strategies and recommend improvements.

• Solid skills to create, develop, and implement comprehensive long and short term strategic communications plans. Ability to quantify effectiveness of communication strategies; ability to evaluate and advise on effectiveness of communication strategies. Knowledge of the practices for marketing communications to support strategic messaging. Familiar with marketing techniques and products.

• Knowledge of location protocols and channels for communication internally and externally.

• Knowledge of the organization, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in higher education and / or health sciences.

• Demonstrated commitment to inclusive excellence in communications practices.

• Knowledge of Adobe Cloud, MyEmma, and Canva.

• Ability to maintain confidentiality.

• Work experience in an academic higher education setting and/or medical school.

• Employment is subject to a criminal background check.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health Sciences is comprised of our School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, The Herbert Wertheim School of Public Health and Human Longevity Science, and our Student Health and Well-Being Department. We have long been at the forefront of translational - or "bench-to-bedside" - research, transforming patient care through discovery and innovation leading to new drugs and technologies. Translational research is carried out every day in the hundreds of clinical trials of promising new therapies offered through UC San Diego Health, and in the drive of our researchers and clinician-scientists who are committed to having a significant impact on patient care. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace