Operations Director (4801C), Haas School of Business - #85223

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

As the second oldest business school in the United States, UC Berkeley Haas has been redefining business education since 1898. Situated in the heart of Bay Area innovation and rooted in UC Berkeley's public mission, we're a place where ambition meets purpose and innovation meets impact. We develop leaders who challenge assumptions, ask the right questions, and make business better. What sets us apart is our focus on the human edge: judgment, rigor, ingenuity, conviction, and confidence. Our "One Haas" culture is collaborative and unified, bound by four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, Beyond Yourself. Join us in moving business and society forward.

For more information about the Haas School of Business visit: https://haas.berkeley.edu/about/

The Center for Healthcare Marketplace Innovation (CHMI) at UC Berkeley is a research lab, startup studio, and policy accelerator advancing the next generation of healthcare systems. We design human + AI powered solutions that reflect how people actually behave, how markets and health operations function, and how technology can help intervene effectively and responsibly.

A joint initiative of the Haas School of Business and the College of Computing, Data Science, and Society, CHMI is delivering products, policies, and ventures that work in the real world.

The Haas School of Business embraces flexible working arrangements for its employees. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.

Application Review Date

The First Review Date for this job is: April 29, 2026

Responsibilities

The Operations Director will oversee the day-to-day operations of the Center for Healthcare Marketplace Innovation, a research center dedicated to advancing healthcare systems. Under the leadership of the Faculty Director and Executive Director, this position will manage staff and administrative duties, including IT, short- and long-term planning, keeping projects on schedule and budget, and similar tasks. The incumbent will also manage the center's office space and oversee administrative activities for the center's research lab, startup studio, and policy accelerator.

This administrative role will manage, plan, and administer a range of operations for the center, where operations are significantly complex in terms of budgetary funding, number of faculty, staff, and students, and/or are broad in scope due to the focus of operations (e.g., computer or wet lab space and equipment, fundraising, grant writing, etc.).

• Ensures successful operation of the center across a variety of research projects, startup programs, and policy initiatives.
• Works with center leaders, as well as IBI, Haas, and campus faculty and staff on planning and execution of programs, projects, and events.
• Coordinates with center faculty affiliates from across multiple departments (Economics, Public Health Computing and Data Science, and Business) to ensure execution of their projects.
• Contributes to or leads grant writing, fundraising, and similar tasks necessary to funding center activities.

Administrative operations include budgetary financial management and human resources and may include some of the following functions: IT, facilities, student services, recharge administration and/or contracts and grants.

• Leads day-to-day operations for the center, including overseeing execution of tasks under contracts and grants.
• Manages center IT resources, including data sets, software, server space, and AI tools.
• Works with center leadership, as well as IBI and Haas staff to plan and execute on hiring of staff and GSRs, as well as financial management.

Develops and prepares complex budgets with multiple funding sources for grants, general appropriations, and endowments.

• Prepares short- and long-range planning for administrative services operations and improvements to processes.
• Works with center executive director and faculty director on planning, applying for, and executing on grants and contracts for research projects.
• Coordinates with IBI and Haas staff on preparing and administering these processes.
• Analyzes and provides recommendations for improvements on center operational and administrative functioning.

Provides analysis for highly complex budgetary funding, financial and resource projects.

• Works with IBI and Haas staff on annual center budgeting and planning process.
• Works with IBI and Haas staff on project financial planning and reporting.

Serves as special resource for pre- and post-contracts and grants work, interpreting regulations and guidelines on grants and/or contracts, ensuring expenses are paid according to contract, and/or monitoring contract and grant expenditures.

• Ensures execution on grant and contract project plans.
• Responsible for compliance with healthcare data handling and similar management tasks for grants and contracts.
• Works with IBI and Haas staff to ensure budgets are followed, expenses are paid, and adequate tracking is in place.

Performs administrative operations activities as predominant focus of position, with accountability for operational and budget processes, staff FTE, finance, human resources and space planning.

• Leads operations and administrative tasks for center activities and programs, including conferences, research projects, startup acceleration programs, and similar activities.
• Works with IBI and Haas staff to plan, budget, and administer budgeting, financial, and HR tasks.
• Administers critical center activities, such as working with campus and external stakeholders on IT planning and management, data sharing agreements, and similar activities.

Typically supervises support staff or small number of professional staff within or outside the scope of main business activities (e.g., student services, facilities, etc.).

• Supervises day-to-day activities of a small team of research engineers, administrative staff, postdocs, and graduate student researchers.
• Oversees the facilities for the center's office space.

Applies advanced concepts to perform analysis to determine future resource allocations on projects.

• Analyzes and reports on metrics and KPIs for existing research projects, startup initiatives, and policy activities for reporting and planning purposes.
• Evaluates opportunities and costs for potential projects.

Represents the department on business issues to the institution community and serves on committees.

• Represents the center at IBI, Haas, and campus meetings and committees that are relevant to its activities.
• Serves on committees and task forces with external stakeholders to represent the center's interests to the broader healthcare innovation business world.

Professional Learning and Growth

• Actively contributes to a team environment that fosters and promotes a culture of belonging for all, within the unit and at Haas. Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.
• Completes required training on time and engages in opportunities for learning pertinent to the position or at the suggestion of the supervisor.

Other duties as assigned.

Required Qualifications

• Advanced knowledge of and/or can quickly learn University rules and regulations, processes, protocols and procedures for data management, contracts and grants management, fund management, and personnel management, including of represented employees.
• Advanced interpersonal skills, including verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling skills.
• Advanced knowledge of a variety of administrative operational activities such as event planning, fundraising processes, risk management planning, website design, accounting and payroll, data handling, and contracts and grants regulations and guidelines.
• Knowledge of specific requirements and activities in these areas related to the healthcare industry is essential.
• Advanced knowledge of and/or can quickly learn common University-specific computer application programs.
• Ability to use discretion and maintain confidentiality.
• Advanced skills in short- and long-term strategic planning, analysis, problem-solving, and customer service.
• Advanced knowledge of financial analysis and reporting techniques, and human resources policies and procedures for staff and academic employees.
• Experience with and advanced knowledge of health care industry-specific requirements for data handling and management, IT requirements, and partnership with major stakeholders in this industry.
• Excellent interpersonal skills, demonstrating a desire to establish and maintain positive & professional working relationships with colleagues, students and team members.
• Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.

Education/Training

• Bachelor's degree in related area and/or equivalent experience/training.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted annual salary range that the University reasonably expects to pay for this position is $107,490.24 to $128,474.64 (Steps 1 - 10.

• This is a full-time (40 hours/week), career position that is eligible for UC Benefits.
• This is an exempt, monthly-paid position.

How to Apply

• To apply, please submit your resume and cover letter.

Other Information

• This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html

• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct

SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.