Associate Director, Project Management

About this role: MRM for Health is seeking an Associate Director of Program Management. We are looking for a candidate who demonstrates strong verbal and written communication skills, who strives to manage both a portfolio of business and team in the field of Project Management.

Our ideal candidate will drive a positive and collaborative working environment and both lead and drive working relationships with clients, external partners and within the agency. This role requires the candidate to have an expert ability to work independently while identifying, analyzing, and resolving problems. This role also requires expert decision-making skills and the ability to communicate confidently and efficiently with managers and team members across all areas of the agency. Finally, the ideal candidate will possess strong management and leadership skills.

Responsibilities:

• Responsible for a portfolio of projects (or programs) acting as a delivery lead
• Effectively planning, problem solving and delivering to drive excellence
• Drive the delivery team and partner with leaders in all departments to achieve business objectives
• Expertly perform all aspects of project delivery from project scoping and definition to successful execution, and lessons learned
• Interact and collaborate knowledgably with clients, partners, vendors and across the MRM network
• Enhance/create processes and procedures, based on business objectives and opportunities to improve, streamline and/or automate
• Steward and enforce project standards and business management systems
• Lead/mentor APMs, PMs, SPMs and Program Managers; Likely will have direct reports
• Foster client relationships and build inroads for new opportunities

Qualifications:

• Excellent communication, interpersonal and problem-solving skills, including those with clients and senior agency team
• Able to consistently demonstrate key leadership skills in leading the immediate and broader team and multiple direct reports to meet project and agency goals
• Able to work expertly under pressure and very comfortable with change and complexity in dynamic environments
• Able to shift readily between the "big picture" and the small-but-crucial details, knowing when to concentrate on each
• Able to work expertly with clients, partners and vendors to deliver an overall solution
• Understands, provides input to and gauges the quality of the project requirements and ensures alignment of the solutions
• Able to expertly lead and motivate multi-disciplinary project teams
• Able to expertly lead meetings with clients and agency team, and create/deliver persuasive presentations
• Able to expertly manage multiple projects as one cohesive program
• Able to sell and negotiate solutions
• Excellent ability to apply concepts in strategy, marketing and brand management
• Excellent management skills including coaching and mentoring of APMs, PMs and SPMs
• Excellent leadership behavior and ability to act with managerial courage to motivate and influence team
• Strong propensity to master business processes, as ADPM will implement program plans

Requirements:

• Bachelor's degree strongly preferred
• Masters-level degree a plus
• Detailed knowledge of pharmaceutical brand marketing including digital, broadcast, print, Medical/Legal/regulatory review, Launch experience a plus.
• PMP or other operational/organizational certification (Ital., Six Sigma) a plus
• 8+ years' experience in project management or service management within a professional services company
• 2-3 years' experience with direct management of team members strongly preferred
• Agency or client-side experience strongly preferred
• Expert skill level with MS Office experience, including Word, Excel, PowerPoint and Outlook strongly preferred
• Expert skill level with MS Project or other project plan software (Smartsheet) strongly preferred
• Expert skill level with production tools and proprietary software (Egnyte, JIRA, Content Management Systems, online routing, etc.) strongly preferred
• Excellent knowledge of the web and related technologies including (user experience, web development, web services, integration, application management and hosting) strongly preferred
• Strong experience with both traditional/non-digital and digital campaigns (including site, digital experiences, email, and TV/ONVs projects) strongly preferred.
• Excellent experience with project methodologies, including agile, hybrid, and waterfall
• Expert project management skills and experience including:
• Schedule development, management, monitoring and oversight
• Resource management and forecasting
• Task and delivery management
• Risk identification and management
• Issue identification and management
• Estimate development, tracking and forecasting project fees and costs, and overseeing APM, PM and SPM
• Contribute to Project Scope of Work documents and audit to identify risks
• Reconciling project or program fees and costs for client review across an Account
• Delegation to support teams

About MRM:

MRM is a modern relationship marketing agency dedicated to building enduring brand relationships. MRM's specialized capabilities drive relationship lifetime value and span CRM, Customer Experience, and Commerce with data and martech at the core. MRM operates in a borderless, integrated way to enable greater collaboration, creativity, and true speed to market. MRM is part of McCann Worldgroup and the Interpublic Group of companies, with 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit www.mrm.com.

At MRM, we value a culture in which all people are treated with dignity, fairness and respect. We're committed to fostering a positive environment free from harassment and discrimination. We empower individuals to take action and be creative when solving problems. And we expect self-awareness and accountability from team members at all levels of the organization. This is much more than a statement - it's in the act of living our daily lives.

MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.