Training Manager

We are looking for a Training Manager who will lead the development, implementation, execution, management, and coordination of the Field Services Training Program. This role standardizes training practices, coordinates technical trainers and pilot training efforts, implements structured onboarding and performance checkpoints, and uses training, safety, quality, and operational data to improve workforce readiness and program effectiveness. This role is remote with an estimated 20% of travel.

Lead the development, implementation, and ongoing management of the BU07 Training Program and Training Team, including oversight of training strategy, execution, stakeholder coordination, and performance measurement.
• Standardize training practices across BU07 sites while supporting alignment among BU07 leaders and coordination with SCS Corporate Learning and Development.
• Design, implement, and maintain a structured onboarding program with milestone-based progression, including defined competency benchmarks and 60-, 120-, and 180-day checkpoints.
• Develop, implement, and administer required technical and regulatory training programs, including an internal 40-hour HAZWOPER course and required refresher training.
• Coordinate the use of Technical Trainers and anchor sites to deliver consistent, hands-on, field-based instruction; support pilot training cohorts, document lessons learned, and recommend program improvements.
• Partner with HR Business Partners, Safety, Quality, and Operations leaders to align training with hiring, performance management, TSOPs, safety requirements, quality standards, and workforce capability needs.
• Develop, maintain, and manage training-related tools, documentation, dashboards, and records to support onboarding, competency tracking, performance monitoring, retention, safety indicators, corrective actions, and quality outcomes.
• Use training, safety, quality, and operational data to monitor program effectiveness, identify performance gaps, support coaching and remediation efforts, and adapt training priorities as needed.
• Communicate training progress, outcomes, risks, and recommendations to BU07 leadership and other stakeholders to support accountability, continuous improvement, and governance alignment.
• Support field engagement through observations, coaching processes, and periodic travel to landfills and anchor training sites (up to 20% of work schedule).
• Participate in governance, advisory, and review processes to ensure training programs remain aligned with operational standards, regulatory requirements, and business unit goals.

• Bachelor's degree in business, operations, training, safety, environmental services, human resources, education, engineering, or a related field; or an equivalent combination of education and relevant experience.
• 5+ years of progressive experience leading or managing training, onboarding, or workforce development in operational or field-based environments.
• Experience with technical trainer models, field coaching, competency assessment, and pilot program rollouts.
• Experience managing or coordinating training, onboarding, workforce development, and field performance improvement programs.
• Experience supporting distributed or decentralized workforces.
• Experience working in field operations, technical services, safety, quality, compliance, or another operational environment where standard work and performance tracking are critical.
• Experience developing or administering training tools, tracking records, dashboards, or related performance documentation.
• Experience partnering with HR, safety, quality, and business leadership on workforce capability initiatives.
• Proficiency with Microsoft Office tools and other business systems used for training documentation, tracking, and reporting.
• Valid Driver's License with a driving record in good standing required.