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Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. The Director of Billing leads the strategic and operational functions of the billing department. Beyond managing standard invoice production, this role is accountable for the resolution of post-billing disputes and the efficacy of collection operations. By collaborating across finance, sales, and legal teams, the Director ensures that billing discrepancies are swiftly addressed and that assertive collection strategies are implemented to safeguard working capital and reduce bad debt exposure.
What your day-to-day will look like:
- Resolve and remove both long-term blockers and day to day obstacles for the team
- Drive process improvement through understanding the technology and billing/business process
- Work closely with finance to identify, track and report and mitigate risks, opportunities and areas where additional help is needed
- Establish and oversee effective processes, procedure and practices
- Assist in business integration; this includes clarifying client start-ups, technology process and integration
- Ensure billing deadlines are met as weekly revenue is reported to the business unit each Thursday for the prior week's activity
- Drive team development and maintain positive culture through embracing mentorship, cross-training, and encouraging open communication.
At a minimum, you'll need:
- 7 years of experience in billing, collections, audit, accounts receivable, accounts payable or transportation/logistics
- The ability to develop customer and cross-departmental relationships to achieve objectives
- To embrace people development and cross training to effectively manage turnover and PTO. In addition, you'll promote a positive culture and team environment.
- Comfort with ambiguous challenges that require a new solution and establishment of a process outside of current norms.
It'd be great if you also have:
- Transportation Invoicing and Freight Payment Department Leadership Experience
- Audit background (i.e. Public Accounting or other related experience)
- EDI Implementation and Process Experience
- Technology familiarity, such as experience with SQL, RPA and advanced Excel skills
Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits
Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre-tax accounts to help streamline eligible expenses Company-paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days
Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
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RXO
life insurance, paid time off, 401(k), retirement plan
Apr 14, 2026