Collateral Management Specialist

You play a pivotal role in protecting and optimizing BECU's collateral assets while supporting a seamless member experience. In this role, you ensure repossessed vehicles are handled with care, accuracy, and efficiency-from title management to resale-so BECU can continue to uphold trust, compliance, and operational excellence. Your attention to detail, collaboration with internal and external partners, and commitment to doing things right directly supports BECU's mission to improve the financial well-being of our members and communities.

Note: This role will either be onsite on a hybrid schedule at Tukwila, WA or remote Oregon.

• Collateral Protection & Insurance Oversight:
  You'll manage the Collateral Protection Insurance (CPI) program, responding to questions, resolving issues, and ensuring policies, claims, and calculations are administered accurately and efficiently.

• Vehicle Title Management:
  You'll track, process, correct, reissue, transfer, and release vehicle titles-ensuring proper lien perfection and compliance with state requirements, including preparation of online paperless titles through the Department of Licensing.

• Repossession & Vendor Coordination:
  You'll build and maintain strong working relationships with repossession agencies, transportation providers, attorneys, and repair vendors to ensure quality service and timely resolution.

• Asset Recovery & Vehicle Disposition:
  You'll coordinate repairs, transportation, inventory tracking, and the preparation and sale of repossessed vehicles-whether through internal channels or external auctions-following assets through final disposition.

• Financial & System Accuracy:
  You'll update internal systems (DNA/Framework), post checks and fees, review sold files for Dealer Billbacks (MBI, GAP, LAH), and follow up to ensure accurate payment processing.

• Reporting & Documentation:
  You'll prepare statistical and financial reports, gather insurance claim data related to repossessions, and support monthly financial reporting needs.

• Compliance & Risk Awareness:
  You'll maintain strong working knowledge of state and federal laws related to collections, as well as BECU policies and procedures that impact the Collateral Management department.

• Audit & Examination Support:
  You'll partner with state and federal examiners and auditors during routine Credit Union examinations and audits, ensuring transparency and compliance.

• Continuous Support:
  You'll take on additional responsibilities as needed, helping the team succeed in a fast-paced, highly collaborative environment.

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

• A role where your expertise directly impacts risk management, member trust, and operational success
• Exposure to cross-functional teams and external partners that broaden your industry knowledge
• Opportunities to deepen your understanding of compliance, asset recovery, and insurance programs
• A supportive, mission-driven workplace that values accuracy, accountability, and collaboration
• The chance to grow your career within a respected financial institution committed to continuous improvement

Minimum Qualifications:

• Bachelor's Degree or equivalent work experience required.
• Minimum two years' experience in automotive industry, auction or auto repossession required.
• Current valid Washington State driver's license required.
• Full time hours, with additional hours as necessary.

Desired Qualifications:

• Experience with auto sales through auctions or dealer experience is preferred.
• ICA-certified ACE, or above, preferred.
• Previous experience within BECU or another financial institution preferred.
• Proficient with Microsoft office email and applications (Excel, Word, Teams 360, Power point) preferred.
• Excellent organizational skills with the ability to prioritize multiple tasks.
• Proficient interpersonal skills to present a professional image when dealing with members and co-workers.
• Effective collection skills, in accordance with Credit Union policies and procedures.
• Ability to perform responsibilities with a high degree of accuracy.
• Ability to drive a vehicle with a manual transmission preferred.

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU.

Your journey of influence, innovation, and impactful contribution starts now.

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