Senior Manager of Creative Services and Brand

The Senior Manager of Creative Services & Brand is a seniorlevel leader responsible for how Lutheran Social Service of Minnesota is visually represented across print and digital channels. This role leads and develops the graphic design team while also serving as a handson creative contributor. The position provides strategic direction, brand stewardship, and operational leadership to ensure LSS communications are clear, accessible, and consistently onbrand across a complex organization. This is a playercoach role that blends people leadership, creative judgment, and enterprise brand implementation.

This role has enterprise-wide responsibility for visual brand implementation across Lutheran Social Service of Minnesota. The Senior Manager, Creative Services & Brand leads the graphic design team; sets creative direction and quality standards; and serves as a key steward of the LSS visual identity. The position operates with a high degree of independence and judgment, partnering with senior leaders and peers to balance strategic brand consistency with the practical needs of a complex organization.

ESSENTIAL AND PRIMARY RESPONSIBILITIES:

1. People Leadership & Team Development
2. Brand Stewardship & Strategic Implementation
3. Digital First Design & Enterprise Template Governance
4. Creative Production (Hands On Design)
5. Workflow, Production & Quality Control

Required

• Bachelor's degree in graphic design, visual communications, or a related field, or equivalent professional experience.
• 5-7 years of experience in graphic design with demonstrated experience leading or supervising creative professionals.
• Strong portfolio demonstrating design excellence, including typography, layout, hierarchy, and accessibilityminded design.
• Demonstrated creativity, interpersonal communication skills, as well as competency in basic grammar, punctuation, and proofreading.
• Passion for keeping current on graphic design developments, new technologies and market trends.
• Proficiency and demonstrable experience with the full Adobe Creative Suite as well as the Microsoft Suite. Primary workstation will be a MacBook.
• Proven ability to manage multiple projects, deadlines, and stakeholder expectations in a collaborative environment.

Preferred

• Experience implementing and governing brand standards across a multiservice or enterprise organization.
• Experience developing and managing digital template systems and shared design tools (e.g., Canva or similar platforms).
• Experience balancing strategic leadership with handson creative production.

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!