Outcomes Analyst IV

Concentra is recognized as the nation's leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Outcomes Analyst IV, a senior analytical expert within the Clinical Analytics team, is responsible for providing advanced reporting, data management, and outcomes evaluation to support strategic decisionmaking across the organization, especially for our clinical leaders. This role owns the full lifecycle of client and clinician analytics-from defining business questions and data requirements, to managing data extraction and transformation, to delivering highquality insights that drive clinical, operational, and financial performance. Key responsibilities include acquiring, validating, and preparing complex datasets; conducting indepth trend, outcomes, and performance analyses; and developing clear, actionable reports and visualizations. The Outcomes Analyst IV will translate analytical findings into meaningful recommendations and present them to internal and external stakeholders, including clinical leadership, employer groups, and crossfunctional partners. This position also contributes to continuous improvement of analytical processes, data quality, and reporting frameworks.

Analyze client and clinician utilization patterns using advanced statistical methods to identify meaningful trends, practice variations, inefficiencies, and outlier behaviors.
• Design, execute, and interpret analytical studies evaluating clinician practice behaviors, diagnostic patterns, and outcome variability to uncover opportunities for performance improvement.
• Identify actionable insights by examining trends and variations across diagnoses, clinicians, markets, and service lines to optimize both operational effectiveness and clinical outcomes.
• Develop clear, data-driven recommendations that inform strategic and operational decision making for senior leadership and cross-functional partners.
• Create high-quality documentation, reports, dashboards, and presentations that synthesize outcomes, insights, and recommendations for diverse internal audiences.
• Conduct rigorous validation studies using external claims data to quantify Concentra's value proposition and demonstrate downstream impacts on cost, utilization, disability duration, and return-to-work outcomes
• Prepare and deliver outcomes presentations for top clients, demonstrating value, strengthening client partnerships, and supporting stewardship initiatives.
• Serve as senior resource by mentoring, coaching, and guiding colleagues to elevate analytical skills and best practices across the team

• Education Level: Bachelor's Degree Major: Statistics, Data Analytics, Data Science, Public Health, Healthcare Economics, or Health Informatics
• Degree must be from an accredited college or university.
• In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice-versa.
• Graduate Degree preferred
• Customarily has at least five years of analytical experience in healthcare or a related industry
• Must have experience querying data in an MS-SQL environment using T-SQL
• Must have experience using statistical methods & modeling for data discovery and pattern detection: proficient in applying descriptive and inferential statistics, regression analysis, ANOVA, time-series analysis, correlation, and hypothesis testing to evaluate trends and performance
• Capable of translating findings into reports/data visualization of statistical insights using Excel, Python, or other visualization tools (dashboards, charts, visual narratives)
• Works with minimal guidance and can guide/coach junior to mid-level team members
• Project management
• Writing and Presentation Skills
• Advanced use of Word, PowerPoint, and Excel is required
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Advanced knowledge of Microsoft Applications and other applications
• Must have the ability to query and manipulate data using T-SQL in large data sets for analyses
• Full competencies in applying statistical analyses, methods and design
• Strong analytical and problem-solving skills
• Excellent communication (verbal and written), interpersonal, and presentation skills
• Ability to meet deadlines and be flexible when priorities are reassessed
• Strong analytical and problem-solving skills

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.