Account Manager

Position Overview:

As an Account Manager/Customer
Service Representative, you'll be part of our Consolidated Aerospace
Manufacturing team working as an on-site employee at our Berea, OH location.

Key Responsibilities:

'
Develop strong relationships with key
customer contacts.

'
Enhancing customer relationships and
ensuring customer loyalty through excellent customer service as well as meeting
all client needs appropriate to their business.

'
Develop, review, and maintain a
customer scorecard to address any positive or negative facts about the customer
accounts.

'
Identify customer needs and wants for
product, service, and support; design new programs or initiatives that are
customer-specific to enhance the profitability of customer and company.

'
Collaborating with management on sales
goals, planning, and forecasting.

'
Become a subject matter expert on our
products, processes, and operations.

'
Ability to travel occasionally for
customer visits, as required.

Manage customer scorecards through
collaboration.

Basic
Qualifications

'
Bachelor's degree in Marketing, Sales,
or Communications.

'
Minimum of 2 years demonstrated success
leading customer growth with key accounts.

'
Outstanding ability to build teamwork
and trust across multiple internal stakeholders.

'
Moderate to advanced Excel knowledge.

'
Excellent organization skills to ensure
follow-up both internally and externally.

• Employees must be
  legally authorized to work in the United States. Verification of
  employment eligibility will be required at the time of hire. Visa
  sponsorship is not available for this position.
• This position entails access to export-controlled
  items and employment offers are conditioned upon an applicant's ability to
  lawfully obtain access to such items.
  
  

Preferred Qualifications:

MRP/ERP experience (JD Edwards, SAP, etc.) highly desirable.