New

SCHOOL SUCCESS TEAM COORDINATOR

University of California - San Francisco
22.51-44.73
United States, California, San Francisco
1 Daniel Burnham Court (Show on map)
Apr 07, 2026
Please note: this will be for a duration through June 15, 2026. 32 hours per week; will require on-site work at China Basin campus. Must have Spanish language fluency. The Community Education Specialist I is an entry-level professional who applies basic concepts to resolve problems of limited scope and complexity. This role works on assignments that are initially routine in nature and require limited judgment and decision-making. Incumbents are expected to build foundational skills and knowledge to perform more advanced work over time through structured training and development. This position will provide entry-level support to public school districts adopting and implementing Multitudes, a state-approved screening tool for early literacy and dyslexia. The role focuses on outreach, customer service, and ensuring smooth onboarding for districts across California. Key Responsibilities Technical Support Provide basic troubleshooting and technical assistance to school district representatives using the Multitudes platform. Onboarding & Training Support onboarding by guiding districts through registration, setup, and implementation. Distribute program materials such as FAQs, handouts, and training schedules. Communication & Relationship Management Maintain accurate records of communications and follow-ups in a CRM system (e.g., Zendesk Sell). Collaborate with outreach teams to track leads and ensure timely follow-up. Support positive relationships with partner districts. The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications: Spanish language fluency Entry-level experience or demonstrated ability to learn and apply new concepts quickly Basic customer service or administrative support experience Ability to follow processes and complete routine tasks with attention to detail Preferred Qualifications: Bachelor's degree or equivalent experience in education, public relations, or a related field Coursework or continuing education in a related field Strong organizational skills with the ability to manage multiple communication threads Strong written, verbal, and presentation skills; ability to communicate effectively with diverse audiences Ability to build and maintain positive working relationships Experience with business software and systems (e.g., Smartsheet, Zendesk, Slack, Microsoft Office) Strong attention to detail and organizational skills Interest in learning new technologies and providing basic technical support to educators and school communities Ability to work collaboratively with internal and external stakeholders About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here. Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications: Spanish language fluency Entry-level experience or demonstrated ability to learn and apply new concepts quickly Basic customer service or administrative support experience Ability to follow processes and complete routine tasks with attention to detail Preferred Qualifications: Bachelor's degree or equivalent experience in education, public relations, or a related field Coursework or continuing education in a related field Strong organizational skills with the ability to manage multiple communication threads Strong written, verbal, and presentation skills; ability to communicate effectively with diverse audiences Ability to build and maintain positive working relationships Experience with business software and systems (e.g., Smartsheet, Zendesk, Slack, Microsoft Office) Strong attention to detail and organizational skills Interest in learning new technologies and providing basic technical support to educators and school communities Ability to work collaboratively with internal and external stakeholders