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As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission. The PC Authorization Coordinator is primarily responsible for securing financial clearance for the patient, provider, and health system. The coordinator works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. Provides support for financial clearance functions including authorizations, PAFRs, LOAs billing and RFIs. Required Qualifications
* High school diploma or equivalent with four years of related experience; or a college degree with six months of related experience; or an equivalent combination of education and experience
* Ability to successfully pass fingerprinting protocol and be approved as a cash collector, if applicable
* Strong computer skills, including keyboarding and proficiency in at least two office software programs (e.g., Outlook, Word, Excel); ability to navigate multiple patient record systems
* Ability to sit at a computer terminal with telephone headset for extended periods
* Ability to analyze situations, prioritize tasks, develop solutions, and make recommendations
* Ability to work with minimal supervision and exercise sound judgment, including under deadline pressure
* Excellent customer service and interpersonal communication skills, both over the phone and in person
* Basic math skills
* Ability to interact effectively with a wide variety of individuals and handle sensitive patient interactions
* Strong organizational and problem-solving skills
* Strong writing skills, including composing, editing, and proofreading documents
* Demonstrated administrative and office coordination skills
* Knowledge of medical practice terminology
* Ability to complete moderate to complex authorizations independently within six months of hire
* Ability to manage work queues and utilize systems such as RightFax and authorization/certification tools
* Ability to access and efficiently use payer websites and meet or exceed productivity requirements for authorizations
* Ability to review and verify benefits, update systems (e.g., Apex), and manage staff messaging and authorization routing
* Ability to use patient systems (e.g., MyChart) for scheduling, messaging, letters, and patient lookups
* Ability to perform documentation tasks including comments, quick notes, and scanning Preferred Qualifications
* Experience in healthcare settings (medical, dental, or veterinary) in areas such as patient scheduling, insurance verification, medical record abstraction, or patient financial services
* Experience with appointment, ancillary service, or surgical scheduling
* Bilingual or multilingual skills (Spanish, Cantonese, or Russian)
* Experience with Epic
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications
* High school diploma or equivalent with four years of related experience; or a college degree with six months of related experience; or an equivalent combination of education and experience
* Ability to successfully pass fingerprinting protocol and be approved as a cash collector, if applicable
* Strong computer skills, including keyboarding and proficiency in at least two office software programs (e.g., Outlook, Word, Excel); ability to navigate multiple patient record systems
* Ability to sit at a computer terminal with telephone headset for extended periods
* Ability to analyze situations, prioritize tasks, develop solutions, and make recommendations
* Ability to work with minimal supervision and exercise sound judgment, including under deadline pressure
* Excellent customer service and interpersonal communication skills, both over the phone and in person
* Basic math skills
* Ability to interact effectively with a wide variety of individuals and handle sensitive patient interactions
* Strong organizational and problem-solving skills
* Strong writing skills, including composing, editing, and proofreading documents
* Demonstrated administrative and office coordination skills
* Knowledge of medical practice terminology
* Ability to complete moderate to complex authorizations independently within six months of hire
* Ability to manage work queues and utilize systems such as RightFax and authorization/certification tools
* Ability to access and efficiently use payer websites and meet or exceed productivity requirements for authorizations
* Ability to review and verify benefits, update systems (e.g., Apex), and manage staff messaging and authorization routing
* Ability to use patient systems (e.g., MyChart) for scheduling, messaging, letters, and patient lookups
* Ability to perform documentation tasks including comments, quick notes, and scanning Preferred Qualifications
* Experience in healthcare settings (medical, dental, or veterinary) in areas such as patient scheduling, insurance verification, medical record abstraction, or patient financial services
* Experience with appointment, ancillary service, or surgical scheduling
* Bilingual or multilingual skills (Spanish, Cantonese, or Russian)
* Experience with Epic
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University of California - San Francisco
Apr 07, 2026