Student Affairs Manager (HYBRID) - 139012

Using skills as a seasoned, experienced student services professional, provides the full range of student services within an organization such as an academic department, school, or college. Independently advises students and resolves student services-related issues on the full range of academic issues inherent within the organization. Advises faculty and management on a variety of student issues. Works with the department's / school's / college's management to recommend changes to policies, practices, and procedures.

Under the general supervision of the CAO and in close consultation with the Chair and faculty committees, the Student Affairs Manager is responsible for the overall management and administration of the Chemical Engineering and NanoEngineering undergraduate and graduate (Ph.D. and MA) programs.

Independently administer the Graduate and Undergraduate programs overseeing advising, programming, fiscal administration, recruitment, admissions, and student payroll/personnel. Conduct analysis for the design and implementation of graduate and undergraduate programs including the development of policies and procedures, analysis of student and financial data, design and maintenance of data systems and web pages, and short- and long-range planning. Provide expert interpretation, analysis and implementation of departmental and university broadly defined policies and serve as key advisor to the Department Chair, Program Director, Graduate and Undergraduate Program Directors, faculty committees, and CAO on matters related to Student Affairs. Oversee records management for all department/program students including admission, financial, and academic program records. Serve as the liaison between the department/program and central campus administrative offices and the community. Supervise two professional student affairs staff members providing training, work direction, performance feedback and professional development guidance.

The position utilizes knowledge of university academic policies and procedures in the coordination of Student Affairs advising operations. The position is responsible for long-range planning for student-related issues and making assessments and recommendations concerning issues affecting the Student Affairs area, including short-term and long-term unit and departmental goals and objectives.

Must submit a cover letter for a complete application and to be considered.

This is a hybrid position.

• Bachelor's degree in related area and / or equivalent experience / training.

• Working knowledge of advising and counseling techniques. Substantial professional experience in a college academic advising environment. Demonstrated skill in counseling and advising techniques, including active listening, interviewing, and special knowledge and abilities required to assist students in academic or personal crisis. Ability to know when to refer a student, using tact and diplomacy and how to act as the student's advocate and liaison with other campus offices and colleges.

• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Demonstrated skill in organizing and prioritizing workload to meet departmental and campus deadlines.

• Ability in problem identification and reasoning.

• Ability to develop original ideas to solve problems.

• Interpersonal skills. Demonstrated excellent interpersonal skills, with the ability to represent UCSD appropriately to internal and externalconstituents.

• Multicultural competencies; ability to work with diverse populations.

• Ability to work independently, exercising initiative and sound professional judgment in the performance of responsibilities. Strong leadership, organizational, and decision-making skills. Ability to consistently maintain confidentiality.

• Ability to work with individuals and groups and to perceive and identify their concerns and/or problems, while defining strategies to meet their needs. Skill in problem solving, conflict resolution, suggesting academic alternatives, and decision-making.

• Excellent communication skills, written and verbal. Ability to write concisely, persuasively, and in summary form. Skill to compose, edit and proofread narrative sections of printed information. Ability to express verbally one's position, plan of action, evaluation or interpretation in a professional, concise, and courteous manner.

• Ability to develop materials and conduct group advising sessions, meetings, workshops, seminars, etc. Experience and skill in facilitating small and large group interactions.

• Demonstrated understanding of the philosophy of quality service and group process, with proven aptitude for working as part of a team.

• Skills and knowledge to give work direction to other employees, delegate and set priorities. Ability to adjust to shifting priorities and work under short deadline situations while maintaining composure. Skill in relating information in a training situation.

• Ability to evaluate academic data and student academic records, making analytical decisions.

• Strong analytical, inductive and deductive reasoning skills.

• Experience in higher education and an understanding of the academic process.

• Job offer is contingent on clear Background Check.

• Overtime and weekends may be required.

• Must be willing to maintain confidentiality when dealing with sensitive materials and issues.

• Must submit a cover letter for a complete application and to be considered.

• This position will be a part of the UAW union moving forward.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace