Tax Mapper

New Hanover County is seeking a detail-oriented Tax Mapper to join our Tax Department. In this role, you will play a key part in maintaining and updating computer-based mapping data and property ownership records within a Geographic Information System (GIS) environment, supporting accurate land records and essential County operations.

Responsibilities for this role include:

• Ability to comprehend and interpret the intended function of various recorded documents, as it relates to tax cadastral records.
• Edit, update, and maintain GIS databases to capture changes from recorded legal deeds and plats
• Provide customer service related to all aspects of real property tax records.
• Assist the public and various County officials in person, via email, and over the phone by locating, interpreting, and using information contained in GIS and tax record databases.
• Address and resolve issues related to property lines, owners, right-of-ways, disputed parcels, and other customer service matters.
• Research deeds, affidavits, quit claims, estate files, survey plats, wills, and other legal documents to update sale history and verify property owner of record.
• Maintain the annual set of property maps for use by Land Records and Appraisal staff.
• Perform daily maintenance in multiple software programs.
• Performs work with regular and predictable attendance consistently meeting the scheduling needs as required by the county.
• Performs work during emergency/disaster situations.
• Performs other duties of a similar nature or level.

KNOWLEDGE, SKILLS, OR ABILITIES

Knowledge of surveying/drafting principles; mathematical principles; State and County real estate and tax laws; State Machinery Act and property laws; GIS software systems and applications; and area geography.

Skilled in using computers and applicable software; reading and interpreting land surveys and maps; interpreting aerial orthophotographs; interpreting land data; plotting property boundaries; updating computer databases; providing customer service; establishing and maintaining effective working relationships; communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

• Employer paid 401k contributions;
• Retirement plan through the NC Retirement system;
• Flex time and telework availability, depending on your position;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, and vision insurance + many other insurance options;
• Onsite, employer-paid health and wellness center;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

• Proficiency with Esri ArcGIS Pro
• Knowledge of state and county real estate and tax laws
• Knowledge of state Machinery Act and property laws

• Valid Driver's License (from any state) and good driving record required at time of application.
• Valid North Carolina Driver's License required by first date of employment with good driving record.
• Must pass the North Carolina Institute of Government course "Fundamentals of Assessing and Listing." within one (1) year of hire.
• Must obtain their North Carolina State Mapper Certification within two (2) years of hire.

Applicant Information:
After the closing date for this position, applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for.All updatesregarding an application can be viewed through your applicant portal.

In compliance with G.S. 153A-94.2(b), if this position requires an applicant for employment to work with children in any capacity, the county must require the applicant to undergo a criminal history record check conducted by the SBI for all offers of employment made after October 1, 2025. These checks must be performed in accordance with G.S. 143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties. Additional information on how to complete this required check will be provided to the selected candidate after an offer of employment is accepted.

New Hanover County is an Equal Opportunity Employer.