New

Infrastructure Analyst I

Aleron
United States, Delaware, Wilmington
Apr 01, 2026
Description Are you an Infrastructure Analyst looking to join one of the top companies in the Banking industry? Are you looking to further your career and grow? Do you have experience in reading and digesting technical information? If you answered yes to those three questions, then apply today! Acara Solutions seeks highly qualified candidates to work onsite with our client in Wilmington, DE & Radnor, PA. Interested? Here's what you'd do: Respond to and resolve help desk escalations based on training. Complete related work orders or request-based tasks based on standard operating procedures (SOP). Respond to and resolve identified technical incidents based on training; analyze and isolate the issues. Develop and maintain a basic understanding of diagnostic tools. Complete systems maintenance activities following SOP, such as patching, health checks, operating system updates, validating changes and maintaining operational and configuration standards. Report anomalies to senior staff for resolution. Complete individual projects as assigned and evening responsibilities as scheduled. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the client brand. Maintain client internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Here's what you'll get: Hours: 40/week Length: Contract (8 months) Payrate: $33.00 /hour Sounds like a good fit? APPLY TODAY About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience across industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive the business outcomes they seek. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Job Requirements Required Skills / Qualifications: High School Diploma or GED Minimum 2 years of experience in reading and digesting technical information Minimum 2 years of experience in communicating technical problems to management Minimum 2 years of experience in Technical, Problem Solving, and Time Management skills Preferred Skills / Qualifications: Associates degree in technology-related field Minimum of 2 years higher education and/or work experience Detail-oriented. Proven written and verbal communication skills. Strong customer focus, including ability to manage customer needs and multiple work priorities. Certifications or special training in related technologies. Ability to provide updates and statuses. Additional Information: Upon offer of employment, the individual will be subject to a background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire. After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit. The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply