New

Consumer Loan Processor

Telhio Credit Union

paid holidays, 401(k)

United States, Ohio, Columbus

Mar 27, 2026

Position:
Consumer Loan Processor

Location:	330 Rush Alley
	suite 500
	Columbus, OH

Job Id:
1020

# of Openings:
1

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.

Position Summary:

The Consumer Loan Processor is the Voice of Telhio for Telhio's direct loan channels and is responsible for the processing and compliance of all lending centers non real estate direct lending products. In addition, the processor is also responsible for all titled loans produced in the branches. The processor prepares funds and processes all loans generated through this channel including secured and unsecured loan requests. Prior to loans being sent for signing the processor reviews the loan to ensure accuracy before it is sent to closing at a branch or via DocuSign. The processor then PDF's the loan docs and sends them to the appropriate loan closing site (Branch or DocuSign). Once the loan paperwork is signed, it is sent back to the processor for funding. The processor then determines all criteria has been met in order for the loan to be funded. Once the loan is funded the paperwork is reviewed for accuracy and compliance of returned signed contracts and compares written information with information that has populated in computer system. In addition, the direct processor ensures the validity and accuracy of loan payoffs and disburses loan proceeds in accordance with State and Federal Regulations. The processor exceeds delivery standards in a deadline driven environment.

What you will do:

Reviews and prepares all non retail direct lending center loans generated through Telhio's Lending Center.
Review's and prepares all titled loans produced in the branches.
Funds all non retail direct lending center loans generated through Telhio's Lending Center (currently funding between 3 to 4 million dollars or 85% of the Lending Center loan goal.
Funds all titled loans produced in the branches.
Loan Processing.
Make sure all required loan documents are included, signed and notarized(some docs may be listed/ attached in SAIL).
Provides lending center manager with funding reports twice daily, once first thing in the morning and once mid day.
Log each loan officers daily total on LC Tracker and note top performer and branch total and email to Lending Center manager and CC Lending Center Team.
Calculate mid day funding totals and inform manager of which LC's have funded what $ amounts and also inform him of loans scheduled to fund as well.
Identify and produce additional loan opportunities.
Build referral loan sources that can send loan business to the Lending Center.
Either refer loan back to the LC who had the application where the additional opportunity was identified, or take ownership of the loan to close.

What you will need:

Knowledge of CBC and NADA.
Knowledge of Products & Services.
Knowledge of Process Procedures.
Time Management.
Knowledge of Telhio's Loan Policy.
Knowledge of Lending State Regulations.
Knowledge of Federal Regulations.
Analytical thought process.
Effective communication skills (oral and written).
Strong Organizational skills.
Strong mathematical skills.
High professionalism level.
Communication skills.
General loan knowledge is preferred.
MS Excel / MS word.
Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background.
Must have a valid/unexpired driver's license.

What you will earn:

Competitive pay
Benefits: several medical plan options, dental, free vision, free life and free disability insurance
Matching and immediately vested 401(K) plan
Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
Opportunity for personal career growth, continued education and mentorship programs
Volunteer opportunities impacting the local community

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally.

This is a Non-Collective Bargaining Unit

Telhio is an Equal Opportunity Employer

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