Operations Control Center Intern

Duties/Responsibilities:

• Learn the components, functions, and interfaces of the Globalstar networks
• Monitor the Globalstar worldwide ground and space-based networks using customized and standard network monitoring tools
• Update and document any issues in a timely manner with the "JIRA" ticketing system
• Work with Gateway, Satellite, System Engineering, Information Technology, Customer Relations, and other Globalstar departments to ensure the successful operation of the Globalstar network

Required Skills/Abilities:

• Must be in school for a STEM degree
• A+ or Network+ certified preferred
• Excellent communication and interpersonal skills
• Good Problem solving skills

Education and Experience:

• High school degree or GED equivalent
• Experience with Technical Support and other troubleshooting entities preferred
• Flexible shift schedule to support 24/7/365 network operations

Physical Requirements:

• Must be able to sit long periods of time and work within a confined area.