Sr. Manager, Revenue Operations Systems

Bamboo Health is the leader in Real-Time Care Intelligence solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country's largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments!

Summary:

We are looking for a Sr. Manager, Revenue Operations Systems to own the strategy, optimization, and execution of our go-to-market (GTM) systems, with Salesforce as the core platform. As manager, you will serve as both a strategic partner and a hands-on leader. You will drive the GTM systems roadmap while also directly executing Salesforce administration work. This role requires operation at both a strategic and tactical level and the ability to operate in an extremely fast-paced environment.

The Sr. Manager, Revenue Operations Systems will also manage a Salesforce Administrator, providing direction, prioritization, and mentorship while ensuring high-quality execution across the platform.

What You'll Do

• Own and evolve the GTM systems roadmap, aligning Salesforce and the broader GTM tech stack with company priorities and revenue goals.
• Act as a strategic thought partner to RevOps and executive leadership on systems strategy, process optimization, and operational efficiency.
• Serve as a hands-on senior Salesforce administrator, directly executing configuration, automation, reporting, and troubleshooting to ensure system reliability and scalability.
• Lead data quality, governance, and pipeline integrity, improving visibility, forecasting accuracy, and revenue performance.
• Manage and mentor a Salesforce Administrator, balancing hands-on execution with effective delegation and prioritization.
• Partner cross-functionally with Sales, Marketing, Customer Success, Finance, and Operations to design and optimize end-to-end GTM workflows across the revenue lifecycle.
• Translate business requirements into scalable system solutions, driving standardization, adoption, and accountability across teams.
• Develop actionable dashboards and reporting to surface insights, trends, and opportunities for growth.
• Ensure the GTM tech stack (e.g., Salesforce, Gong, ChurnZero, ZoomInfo) is integrated, scalable, and aligned with business processes.
• Support key corporate initiatives-such as new product launches and partnerships-through systems readiness and process alignment.
• Stay curious about emerging AI tools and how they can streamline or enhance work within your function.

What Success Looks Like

In 3 months...

• Build strong relationships across RevOps and GTM teams
• Develop a deep understanding of current systems, processes, and pain points
• Begin contributing hands-on improvements in Salesforce
• Begin incorporating AI-supported tools into your day-to-day work-whether through analysis, documentation, or task management.

In 6 months...

• Deliver a clear and actionable GTM systems roadmap
• Improve key processes (pipeline management, forecasting, handoffs)
• Successfully balance hands-on execution with team leadership

In 12 months...

• Establish Salesforce and GTM systems as a trusted, scalable foundation for revenue operations
• Demonstrate measurable improvements in efficiency, visibility, and revenue outcomes
• Build a high-performing Salesforce administration function

What You Need

• 8+ years in Revenue Operations, Sales Operations, Marketing Operations, or similar roles
• Strong hands-on Salesforce administration experience
• Experience managing or mentoring Salesforce administrators or similar roles
• Proven experience owning or contributing to GTM systems and process strategy
• Strong ability to translate business needs into scalable processes and system solutions
• Experience partnering cross-functionally with Sales, Marketing, Customer Success, Finance, and leadership
• Track record of improving operational efficiency and driving adoption
• Excellent communication and stakeholder management skills
• Salesforce Admin certification required (advanced certifications a plus)
• Strong experience with Salesforce configuration (flows, reports, dashboards, automation)
• Familiarity with GTM tools such as Gong, ChurnZero/Gainsight, ZoomInfo
• Ability to balance hands-on work with delegation and prioritization
• Experience working with data models, reporting, and system integrations
• Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
• A forward-thinking, curious mindset with an openness to experimenting with new technologies.
• Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
• Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
• The ability to travel periodically for work.

What You Get:

• Join one of the most innovative healthcare technology companies in the country.
• Have the autonomy to build something with an enthusiastically supportive team.
• Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.
• Receive competitive compensation including health, dental, vision and other benefits.

Belonging at Bamboo

We Care. #BambooHealthValuesCare

Every human being has the right to the best possible healthcare. Our Real-Time Care Intelligence solutions enable healthcare professionals to see and treat every individual as a whole person by providing the right information, at the right time - regardless of physical, behavioral or social barriers.

We're a great place to work because we care. We continually seek to learn about our differences and ensure the unique perspectives and contributions of all employees are welcome, valued and celebrated.

Our commitment to making a positive impact starts by recognizing and leveraging our differences, building inclusive teams and cultivating a sense of belonging.

Bamboo Health is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Bamboo Health GDPR/RODO

To protect our applicants from fraudulent recruitment activity, we recommend that all applicants verify the validity of an interview and hiring process by visiting our website www.bamboohealth.com. All valid job postings will be listed on our careers page. Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the application process.

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