Dynamics Architect (Agency Temp)

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the "12 Angry Seniors." Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen-not dilute-our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job

Designs and implements complex IT solutions that meet business needs. Collaborates with stakeholders to gather requirements, analyze existing systems, and propose innovative solutions. Develops technical specifications, architecture diagrams, and implementation plans. Works closely with development teams to ensure solutions are implemented according to design. Provides technical guidance and support to junior team members. Stays current on industry trends and emerging technologies to recommend improvements and enhancements to existing systems.

You Will

• Microsoft Dynamics 365 Architect (Healthcare Payer Focus)
• Hands-on senior architect responsible for designing and implementing Dynamics 365 Sales, Service, and Customer Insights solutions within Microsoft Cloud for Healthcare.
• Leads architecture and integration across Dynamics 365, Genesys Cloud CX, Snowflake, and core payer systems (claims, UM, provider, care management).
• Builds a unified Member 360 and Customer Insights ecosystem leveraging Azure Integration Services, Power Platform, and FHIR-based interoperability.
• Drives automation and analytics using Power Apps, Power Automate, Power BI, and AI/Co-pilot capabilities.
• Ensures HIPAA compliance, strong governance, and DevOps best practices across environments.
• Working in Agile experience is a must
• Partners with business and technology leaders to align Dynamics 365 solutions with payer strategy, member engagement, and digital transformation goals.
• Analyze business requirements and translate them into technical architecture and system designs.
• Design and oversee the implementation of end-to-end IT solutions across applications, infrastructure, and data platforms.
• Collaborate with stakeholders, developers, and project managers to ensure alignment between business needs and technical execution.
• Evaluate and recommend tools, platforms, and frameworks to support solution delivery. Ensure solutions adhere to security, compliance, and performance standards.
• Support DevOps initiatives, including CI/CD pipelines and infrastructure-as-code.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• All other duties as assigned.

Your Qualifications

• Expert-level experience with Microsoft Dynamics 365 (Sales, Service, Customer Insights).
• Strong understanding of Microsoft Cloud for Healthcare (MC4H) data model and accelerators.
• Experience integrating Genesys Cloud CX with Dynamics 365 for omnichannel member engagement.
• Proven success in designing Customer Insights-Snowflake integrations for real-time data unification and analytics.
• Deep expertise in Power Platform, Azure Integration Services (Logic Apps, Service Bus, Data Factory), and API Management.
• Familiarity with FHIR APIs, HL7 integration, and healthcare interoperability standards.
• Hands-on experience with Azure DevOps, CI/CD, and environment governance.
• Working in Safe-Agile experience is a must
• Knowledge of healthcare payer systems and business processes (claims, UM, care management, provider data).

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

#SCANONLY

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)