Director, ERP

Director, ERP

Location: Remote

Employment Type: Full-Time

About Unlimited Service Group

Unlimited Service Group is a high-quality, locally focused commercial kitchen field service organization with a worldwide genuine OEM restaurant equipment parts distribution sister business. With 41 brands and over 155 locations across North America, Unlimited Service Group is driven by its mission to change industry standards by developing innovative solutions that support our customers and manufacturer partners. Dedicated to providing the highest quality parts, service, and customer experience, we take pride in assisting our customers in a personalized, friendly, and safety-focused manner that ensures every experience is exceptional. With a people-centered company culture, we are serious about growth and expansion and are looking for individuals who want to grow with us.

Learn more about us at www.unlimitedservice.com

Perks

• Strong Company Culture!
• Hybrid remote work opportunity
• Casual dress code
• Competitive benefits including health insurance, 401(k) with company match, employee assistance programs - don't worry, we've got you covered.
• Enjoy the benefits of our Town Share program - Share in our company's success!

The Job at a Glance

Unlimited service group is seeking a Director of ERP & Enterprise Applications to provide strategic and technical leadership across the organization's ERP systems and enterprise applications. This role partners with business and technology leaders to deliver scalable, secure, and efficient solutions that improve operations, strengthen governance, and support enterprise growth. Please note, this is a full-time position working remote.

A Typical Day

The Director of ERP & Enterprise Applications is responsible for leading the strategy, architecture, and day-to-day management of the organization's ERP systems and enterprise application portfolio. This role collaborates with business and technology leaders to align systems with operational goals, oversee ERP performance and enhancements across functions like finance and HR, and ensures seamless integration between platforms. The position also drives governance, security, and compliance while managing application lifecycles, supporting system users, and guiding upgrades or implementations. Additionally, the director leads and mentors' technical teams, prioritizes continuous improvement initiatives, and tracks key performance metrics to ensure systems are scalable, efficient, and aligned with business growth.

Key Responsibilities

• Define and execute ERP and enterprise application strategy, architecture, and governance frameworks
• Align system roadmaps with business priorities and advise leadership on modernization efforts
• Own ERP lifecycle, performance, and roadmap across key functions
• Lead implementations, upgrades, optimizations, and ensure seamless system integrations
• Drive standardization, scalability, and governance across the application portfolio
• Build and lead high-performing teams while overseeing the enterprise application portfolio
• Partner with business leaders to prioritize enhancements, improve adoption, and ensure clear ownership and support models
• Ensure system availability, security, compliance, and performance
• Oversee change management, releases, support, and issue resolution
• Collaborate with infrastructure and security teams and track KPIs for performance and user adoption

To Land This Opportunity

• Bachelor's degree in computer science, Information Systems, Engineering, or related field (master's preferred).
• 10+ years of progressive IT leadership experience across ERP and enterprise applications.
• Demonstrated leadership of enterprise ERP platforms (e.g., SAP, Oracle, Workday, Microsoft Dynamics, Infor, NetSuite).
• Strong background in enterprise applications, systems integration, and business process improvement.
• Proven success leading large-scale system implementations, upgrades, and optimization initiatives.
• Experience with SaaS ERP platforms and modern enterprise application ecosystems.
• Knowledge of enterprise integration patterns, middleware, API management, and application governance.
• Must be at least 18 years of age
• Ability to successfully complete background check and drug screen
  

Benefits

At Unlimited Service Group, we see employment as a reciprocal relationship; one where we set high standards for those who work here but also recognize and reward our team members for their contributions in the form of various company benefits.

• Competitive Compensation
• Insurance
• 401k and 401k Match
• Generous Time Away Program
• Employee Assistance Programs
• Employee Recognition Programs
• Town Shares Program - Share in our companies' success!

Unlimited Service Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.