App Develop Prgmer Analyst II

This position designs, builds, delivers, and maintains technology solutions that enhance research, learning, and operations. It provides expertise in technology policies, plans, architecture, deployment, and maintenance of the University's Identity and Access Management applications and systems to support security and ongoing end-user services.

This role will primarily focus on the operational stability of the University's Identity and Access Management services, which provide identity and Single Sign-On services to more than 70,000 University students, faculty, and staff.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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• Design, build, deliver and maintain core University Identity systems included but not limited to Shibboleth Identity Provider (WebAuth SSO), Enterprise Directory Service (EDS), Grouper Enterprise Group Management, and UA NetID.
• Implements new features, including research into the appropriate platform, design, testing, and delivery.
• Handles incoming user service requests for supported applications. This involves prioritizing work, and excellent communication with the requesting department to ensure a high-quality result is delivered.
• Assists other team members on fulfilling user requests as needed.
• Provide operational stability to in-house custom applications built by various UITS teams over the past 15 years.
• Performs complex code analysis and reverse-engineering efforts for applications where subject matter expertise is limited or no longer available, and documents findings to support future development and improve service security and stability.
• Participates in department- and University-level planning and analysis for Identity and Access Management-related systems.
• Additional duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of Unix/Linux computer operating systems.
• Knowledge of at least one programming language.
• Knowledge of computer systems administration and programming theory, principles, and practices.
• Skill in installing, configuring, and maintaining computer operating and application systems and utilities.
• Skill in providing technical information and support to both technical and non-technical users.
• Ability to communicate effectively, both verbally and in writing.
• Ability to modify moderately complex application programs from detailed specifications.
• Ability to work across all phases of applications programming activities.
• Ability to formulate and define system scope and objectives through research and fact finding.
• Ability to prepare detailed specifications from which programs will be written.
• Ability to analyze and revise existing system logic, issues, and documentation as necessary.
• Ability to administer and assist in the coordination of application development activities.
• Ability to mentor and share knowledge with support staff.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of three (3) years of relevant work experience, or equivalent combination of education and work experience.

• Experience with Identity and Access Management principles such as allow/deny patterns, least privilege model, role-based access, and federated identities.
• Experience with common IAM protocols such as SAML, CAS, JWT, and OAuth2.
• Experience with Linux command line interface, including system package installation, upgrades, file permissions, file system searching, and troubleshooting.
• Experience with software version control systems such as Git.
• Experience with structured data formats such as XML and JSON.
• Experience with application programming interfaces such as SOAP and REST.
• Experience with core web technologies such as HTTP, HTML, and JavaScript.
• Experience with modern software development practices and technologies such as Docker, serverless, auto-scaling, and on-demand computing.
• Experience with Amazon Web Services such as EC2, S3, and Elastic Container Service.
• Experience with the Python programming language.