Sr Corporate Training Specialist

Job Title

Senior Corporate Training Specialist - HubSpot Enablement

Location

Kansas City or Charlotte Metro

Job Summary

The Senior Corporate Training Specialist - HubSpot Enablement is responsible for the design, development, delivery, and continuous improvement of employee training programs with a primary focus on HubSpot CRM and related sales, marketing, and service tools. This role supports multiple departments, including individual contributors and people leaders, and serves as a subject matter expert for HubSpot training strategy, adoption, and best practices.

The Senior Corporate Training Specialist acts as a project lead for assigned training initiatives, partnering closely with business stakeholders to ensure training solutions align with organizational goals and drive measurable user adoption. This role also supports and mentors junior members of the training team while fostering a collaborative, positive learning environment.

Duties & Responsibilities

• Design, develop, and deliver HubSpot-focused training programs that support onboarding, role-based enablement, and ongoing skill development
• Serve as the primary subject matter expert for HubSpot training, including CRM usage, reporting, workflows, automation, and integrations
• Facilitate instructor-led, virtual, and self-paced training sessions for new hires and existing employees
• Partner with sales, marketing, service, and operations leaders to assess training needs and translate them into effective learning solutions
• Lead training projects from intake through execution, including timelines, stakeholder communication, and outcomes
• Create and maintain training content within the Learning Management System (LMS), ensuring accuracy and alignment with current processes
• Develop digital learning assets using tools such as Articulate 360, video platforms, and job aids
• Monitor training effectiveness and adoption metrics, identifying opportunities to improve engagement and return on investment
• Manage and maintain enablement tools to support consistent usage and learning reinforcement
• Mentor peers and internal clients on systems, processes, and best practices related to HubSpot and supporting tools
• Collaborate with the training team to fulfill complex or cross-functional training requests
• Support administrative tasks and special projects as assigned
• Promote a positive, inclusive, and engaging learning environment across all training interactions
  Qualifications

Experience

• 5-7 years of relevant experience in corporate training, enablement, or learning and development
• Demonstrated experience training on HubSpot CRM or similar sales/customer relationship management platforms
• Experience coordinating training across multiple departments, locations, and audiences
• Proficiency in presentation, facilitation, coaching, and process development
• Strong background in virtual training delivery using platforms such as Zoom, Microsoft Teams, or Webex
• Experience managing and updating Learning Management Systems (LMS)
• Experience developing online content using Articulate 360 (Rise, Storyline, Replay)
• Working knowledge of sales and customer lifecycle concepts
• Experience with Microsoft Office products
• Moderate experience with video development and digital learning assets

Preferred Experience

• HubSpot certifications (Sales Hub, Service Hub, Marketing Hub, or Train-the-Trainer)
• Experience supporting sales, marketing, or customer success teams
• Familiarity with DISC or similar behavioral assessment tools

Key Competencies

• Passion for learning and enablement
• Strong project management and organizational skills
• Ability to think critically and solve complex problems
• Excellent written and verbal communication skills, including executive-level interaction
• High attention to detail
• Ability to work autonomously while managing multiple priorities
• Strong collaboration and relationship-building skills
• Ability to thrive in a fast-paced environment
• Team-oriented mindset

Travel

• Moderate travel may be required

About Segra:

Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

Medical, dental, vision insurance
Life insurance
401(k) match
Tuition and gym reimbursements
Vacation/PTO, paid holidays, floating holidays
Volunteer days, parental leave

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $74,340 - $92,925

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA's personnel if you need assistance completing this application or to otherwise participate in the application process.

NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.