Quality Engineering Technician

Job Description

Shift: Afternoon
Schedule: 12 PM to 8 PM; Monday - Friday (Flexible)
Pay Rate: $26.00 (Negotiable depending on experience)

Position Overview
The Senior Quality Engineering Technician will help the Quality Department with day-to-day activities, lead improvement projects, and drive customer satisfaction. The Senior Quality Engineering Technician will work very closely with Quality Inspectors and Technicians, as well as cross-functional team members like operators, Mold Technicians, Process Technicians, and Engineers. The position will report directly to the Plant Quality Manager.

Reasonable Accommodations Statement
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Key Responsibilities

• Data Analysis: Utilizes statistical tools (e.g., Minitab) and methods like Statistical Process Control (SPC) to identify quality trends and process variations.
• Root Cause Investigation: Participates in investigating product failures and customer complaints using problem-solving frameworks like 8D or the 5 Whys.
• Documentation: Authors and reviews quality reports, inspection instructions, and non-conformance records (NCRs) within a Quality Management System (QMS).
• Engineering Support: Assists in the development of FMEA (Failure Mode and Effects Analysis), control plans, and validation protocols (IQ/OQ/PQ).
• Inspection & Testing: Conducts meticulous inspections of raw materials, in-process components, and finished goods using precision tools like calipers, micrometers, and Coordinate Measuring Machines (CMM).
• Internal Audits: Conduct routine departmental checks to ensure procedures, work instructions, and records align with ISO 9001 and SQF Code 9 requirements.
• Other responsibilities and tasks: as deemed appropriate by Quality Manager to facilitate incumbent professional development, growth and Quality Department Objectives.

Competency Statements

• Act: Safely, Responsibly and Ethically.
• Develop: Positive, Collaborative Teams and Healthy Work Environments.
• Deliver: Timely, Innovative and Sustainable Focused Solutions.
• Drive: Quality in Products, Service, and Attainment of Professional Goals.
• Integrate: Core Values of Commitment, Responsibility, and Innovation into all aspects of work.
• Business Acumen- Communication
• Judgment- Critical Thinking - Decision Making- Planning and Strategy
• Leadership-Coaching and Development - Ability to coach and lead others
• Change Management- Accountability

Qualifications

Required:

• High School Diploma or GED.
• Associate degree in a technical or engineering field is preferred.
• 2+ years in a regulated manufacturing environment is required. Plastic injection molding experience is preferred.
• Proficiency in reading blueprints and understanding GD&T (Geometric Dimensioning and Tolerancing).
• Knowledge in ISO 9001, SQF, or ISO 13485 is highly desirable.
• Professional credentials from the American Society for Quality (ASQ), such as the Certified Quality Technician (CQT), are highly preferred.
• Microsoft Office Suite, Visual Basic, and statistical software, preferably Minitab.

Work Environment
Manufacturing Plant. Climate Controlled.

Benefits and Perks
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discounts
Flexible spending account
Health insurance
Life insurance
Paid elder care
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance