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Client Relations Account Manager

Worldpay
United States, Ohio, Cincinnati
8500 Governors Hill Drive (Show on map)
Mar 26, 2026
Job Description Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We're looking for a Client Relations Account Manager to join our ever evolving Commercial team and help us unleash the potential of every business. About the role: As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery What you'll own: * Ensure a positive and consistent relationship for one or more assigned clients * Serve as primary point of contact to support problem resolution and ensure client retention * Develop strong working relationships with assigned clients and Worldpay resources * Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts What you'll bring: * The ability to establish and maintain effective working relationships, both internally as well as externally * Organizational and time management skills * Broad knowledge of Worldpay products and related services * A strong aptitude to analyze and solve problems * Prior banking or finance related experiences a plus About the team To learn more about our winning teams, check out our world-class teams that own it every day. What makes a Worldpayer What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. #LI- JH Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $79,400.00-$116,975.00. This range reflects what we reasonably expect to offer based on the role's responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate's experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale. EEOC Statement Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.