New 
Service Support Specialist
 PT Holdings LLC | |
 United States, Iowa, Des Moines | |
 Mar 25, 2026 | |
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Description
Position at Goodwin Tucker
NOW HIRING: DISPATCHER / SERVICE SUPPORT
Des Moines, IA | Mon-Fri, 7:30 AM - 4:00 PM
$22/HR+ (based on experience) We are specifically looking for someone to OWN our dispatch operations.
This is not just an admin role - dispatch is the most critical part of this position. If you can manage schedules, keep technicians moving efficiently, and stay organized in a fast-paced environment, we want to talk to you.
Primary Focus: DISPATCH
* Dispatch technicians and manage daily service schedules * Prioritize calls and adjust schedules in real-time * Ensure technicians are utilized efficiently throughout the day * Be the central point of communication between techs, customers, and the team Additional Responsibilities:
* Communicate with customers and handle follow-ups * Enter service orders, update records, and invoice jobs * Order/track parts and assist with inventory * Support counter customers and parts requests What We're Looking For:
* Experience in dispatching or scheduling strongly preferred * Strong communication and customer service skills * Highly organized and able to multitask under pressure * Self-motivated with strong follow-through * High school diploma (or equivalent) + 2 years related experience No weekends - consistent weekday schedule
Team-oriented environment Opportunity to grow across service and operations Apply today if you're ready to take control of dispatch and keep our service team running. | |