Services Professional - Reliability Engineering

Are you passionate about driving reliability excellence and reducing operational failures?

• Ensuring full compliance with the Manage the Job Cycle (MtJC) process for artificial lift RCFA activities.
• Leading and participating in incident investigations, reviewing planning, preparation, execution, and lifecycle conditions to determine true root causes.
• Conducting comprehensive Root Cause Failure Analysis (RCFA) using 5 Whys, Fishbone/Ishikawa, and structured cause mapping techniques.
• Developing accurate cause maps to illustrate causal pathways and support datadriven corrective and preventive actions (CAPA).
• Managing FRACAS processes across all DMAIC stages (Define, Measure, Analyze, Improve, Control).
• Facilitating or leading incident review boards and corrective action boards to ensure closure and accountability.
• Sharing lessons learned with field teams and supporting knowledge transfer across the reliability engineering community.
• Acting as a subject matter expert to Service Delivery, Engineering, and Supply Chain functions on reliabilityrelated topics.
• Supporting new product development with reliability input, engineering feedback, and deployment readiness assessments.
• Participating in engineering design reviews and contributing reliability insights to design improvements.
• Analyzing drive download data, downhole monitoring data, and field performance information to identify failure trends.
• Developing, tracking, and reporting key performance indicators (KPIs) related to reliability performance.
• Supporting continuous improvement projects and special engineering initiatives as assigned.
• Facilitating structured incident investigations and ensuring timely implementation of CAPA actions.
• Collaborating crossfunctionally to enhance system reliability, product performance, and operational consistency.

• Have a Bachelor's degree in Science, Technology, Engineering, or Mathematics.

• Preferably have artificial lift (ESP) experience and a background in reliability engineering or artificial lift field operations.

• Demonstrate strong leadership, interpersonal, influencing, and planning skills.

• Be willing and able to support field operations, including oncall availability during weekends when required.

• Have the ability to operate effectively within a global matrix organization.

• Possess strong written and verbal communication skills, including the ability to deliver technical presentations.

• Demonstrate strong analytical, organizational, and problemsolving abilities.

• Be willing to travel to rig sites, customer facilities, training centers, and operational locations as needed.

• Extensive operational experience with ESP and other artificial lift technologies, with a strong focus on reliability and performance optimization.

• Preferred prior experience such as Field Engineer/Specialist, Remote Operations, Applications Engineering, Product Development, AMO Engineering, or similar technical disciplines.

• Strong analytical, applied engineering, and problemsolving skills.

• Advanced knowledge of Six Sigma, DMAIC processes, and business intelligence tools.

• Ability to deliver technical presentations to customers, engineering teams, and leadership groups.

• Experience mentoring, coaching, or supporting crossfunctional technical teams.

• Ability to quickly learn and use engineering software tools related to reliability modeling, performance analysis, and system simulation.

• Selfmotivated, structured, and capable of working independently while balancing multiple priorities.

This role involves collaboration with field, engineering, and operations teams. Work hours, travel, and oncall schedules may vary based on operational and investigation requirements.

At Baker Hughes, our people drive our success. We foster a collaborative, inclusive, and safetyfocused environment that encourages continuous learning, innovation, and career growth.

We offer a competitive compensation and benefits package designed to support your wellbeing and longterm success, including:

• Comprehensive health and wellness benefits

• Professional development and training opportunities

• Financial and retirement programs

• Life insurance and disability benefits

• Additional voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.